Field Service Technician

6 days ago

Thunder Bay, Canada Total Power Limited Full time

**What You’ll Do - The Role**
- Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
- Test, measure, and verify electrical component operations, including energized components and electrical fields.
- Program, test, and connect transfer switches.
- Program, test, and trouble shoot both generators set and synchronizing controls system.
- Conduct startups and load bank tests as required.
- Operate / diagnose engine driven gensets powered by diesel or natural gas.
- Build strong customer relationships by engaging in positive, professional communications.
- Maintain all company tools and materials, including an accurate inventory of parts.
- Communicate with the Supervisor on all aspects of service.
- Complete required service and equipment performance reports as required.

**What You Need**
- Minimum 3 years’ experience as a generator field service technician.
- College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
- A valid ON driver's license in good standing.
- Working knowledge of D/C and A/C electrical systems.
- Mechanical, engine, and electrical trouble shooting skills.
- Superior customer service skills and track record.
- Professional verbal and written communication skills.
- Comfortable using MS Office suite including Outlook suite.
- Strong time management skills.
- The ability to work efficiently with mínimal supervision.

**Working Conditions**
- After hours On-Call - Required
- Heavy lifting and physical exertion is required
- Ability to work irregular hours / overtime
- Full time position plus approved OT
- Willing to work locally and throughout the Province of Ontario
- Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

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