Scheduling Coordinator

2 weeks ago

North York, Canada Humber Meadows LTC - Toronto, ON Full time

This position reports to the Director of Care and ensures staffing levels and master schedules are organized and accurate at all times. The Scheduling Coordinator ensures team member schedules are completed and adjusts for time off and sick calls. The Scheduling Coordinator collaborates with Resident Home Area Managers to ensure all positions are filled and adequate staffing needs are met. The Scheduling Coordinator ensures all scheduling practices are followed and supports daily time and attendance is verified and accurate. The Scheduling Coordinator works collaboratively with the Business Manager to ensure accurate payroll and hours of work are processed.
- Ensures all HMLTC team member schedules are completed for all departments by facilitating availability process, creating master schedules, collaborate with managers on time off requests, schedule team members returning from leaves of absence, utilizes call-in process to find replacements for sick/emergency call-ins etc;
- Verifies schedules and assigning shifts on a daily basis by managing calls from team members, recording reasons for no shows or decline of shifts, liaising with management on areas of concern;
- Reviewing requests for paid time off (PTO), vacation, and other leave of absences; determines if staffing levels can support approvals and make recommendations to department managers;
- Ensures all vacancies are filled and vacant positions are posted for recruitment, keeping managers informed vacant position status;
- Communicates with managers to schedule orientation for new team members, and ensuring all onboarding documentation is complete before scheduling the team member;
- Completes daily verification that scheduled team members clocked in/out and that time sheets are accurate to scheduled shifts;
- Seeks approvals for overtime and other schedule changes from department manager;
- Ensures all exceptions to time sheets are explained to the manager and that information regarding time sheets can be explained to the team member;
- Provides orientation to new team members on the clock in/out process and how to interpret their schedules;
- Provides explanation and support on master schedules to department managers and team members;
- Conducts oneself in a professional and courteous manner at all times;
- Ensures all conflicts in scheduling are discusses with the department manager and team member, and that mutual respect is maintained;
- Ensures all communication regarding scheduling is prepared professionally;
- Maintains good relationships with all HMLTC team members and managers;
- Supports receptionist and Business Manager with other clerical tasks as needed to maintain operational effectiveness;
- Other duties as assigned

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (required)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (required)

Ability to Commute:

- North York, ON M3N 0A6 (required)

Ability to Relocate:

- North York, ON M3N 0A6: Relocate before starting work (required)

Work Location: In person

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