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Facilities Maintenance
3 weeks ago
**Internally titled Facilities Maintenance Technician**
**Role Summary**
Our Facilities Department is growing, and we are beginning to build out our structure to align with the growth of our company. This is a new position, and you are the right individual for the job if you enjoy building maintenance and operations, you are willing to learn, you enjoy hands-on work and troubleshooting problems, and you feel this is an area where you would thrive for continuous improvement and growth. This position requires a person with great customer service skills as you will work closely with all Teams in our company.
As the Facilities Maintenance Technician, you will work closely with the Facilities Manager to support the day-to-day operations of two Vancouver-based locations - a 15,000 sq. ft. office space and a 24,000 sq. ft. warehouse. In this role, you will conduct repairs and maintenance, meet with contractors and vendors, and troubleshoot and resolve issues. Reporting to the Facilities Manager, you will also liaise regularly with the Office Services Team and Director of Operational Excellence.
**Responsibilities**
- Respond to assigned maintenance requests through the Facilities ticketing system and report on completed requests
- With the direction of the Facilities Manager, conduct plumbing, electrical, furniture, painting, and drywall repairs
- Perform scheduled, preventive, routine, and emergency maintenance as required
- Maintain and ensure the proper operation of the electrical, mechanical, HVAC, and fire/life/safety components at each Eminence location and conduct building walkthroughs to identify general corrective maintenance
- Along with the Facilities Manager, respond to after-hours emergency calls and carry the Facilities cell phone
- Build and maintain strong relationships with our vendors, ensure tasks are complete, and report progress to the Facilities Manager
- Ensure janitorial services are maintained and daily cleaning responsibilities are carried out in accordance with checklists and agreements
- Assist the Facilities Manager in ensuring waste removal services are conducted as scheduled
- Participate in the Health and Safety Committee to ensure compliance with health and safety regulations
- Support the Facilities Manager with the operation of security and building systems
**Physical Requirement**
- Must be able to lift 30 lbs. comfortably and regularly
- Comfortable working on ladders at various heights
**Qualifications**
- Successfully completed, or in the process of completing, WHMIS, BOMA, IMFA, or Building Services Worker Program
- 1 to 2 years of hands-on experience in building maintenance
- 1 to 2 years of experience working alongside vendors and contractors
- Experience supporting maintenance requests within an office environment
- Skilled with the use of tools, electrical, mechanical, plumbing, HVAC, and painting
- Demonstrate responsibility and ownership - ability to see things through and manage tasks and projects to completion
- Strong customer service focus
- Excellent time management skills and ability to multi-task and prioritize work with a sense of urgency
- Superior analytical, troubleshooting, and problem-solving skills
- Ability to work well with mínimal supervision and with many styles of direct leadership
**Total Rewards**
- Competitive salary, quarterly and annual bonuses based on individual and company goals
- 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
- Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards
**The Application**
Please submit a resume with a cover letter.
Applications are currently being reviewed. Immediate submissions are still welcomed.
**Our Company**
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For more than 14 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.
Eminence Organic Skin Care is proud to be an equal-opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.
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