Sales Operations Lead

Caring for the world, one person at a time inspires and unites the people of Johnson & Johnson. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of the consumers and patients we serve. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people throughout the world every day.

As part of one of the largest and most diverse healthcare companies in the world, our brands demonstrate the company’s world-class research tools and scientific prowess to provide consumers across the globe with innovative Consumer medicines, Skin, Baby and Essential Health solutions. We seek to meet the health needs of families everywhere through a broad range of well-known and trusted health products. In Canada, we market innovative consumer products focusing on Skin and Hair Care, Baby Care, Wound Care, and Oral Health as well as a broad range of well-known and trusted over-the-counter products through our McNeil Consumer Healthcare division. Johnson & Johnson’s portfolio includes over 30 iconic and best-in-class brands, including but not limited to Tylenol®, Neutrogena®, AVEENO®, Nicorette®, Reactine®, Listerine®, and OGX®.

When changing the world is part of your job description, you deserve to be rewarded. That’s why our benefits package is loaded with good stuff that empowers you to be, feel and do your best each and every day. The benefits we offer at Johnson & Johnson aren't just a reflection of Our Credo values, but a way for us to bring them to more people around the world and create a truly inclusive space where you belong. When you're at your best, and your family—however you define it—feels safe and well, nothing stands between you and your next breakthrough. Some of these great benefits include Global Parental Leave and Parental Leave Top up Programs, Paid time off to Volunteer, Fitness Reimbursement programs and onsite Fitness Facilities, Defined Benefit/Defined Contribution Pension plans, Flexible Working arrangement, a broad range of Employee Resource Groups and much more

**The Role**:
Johnson & Johnson Consumer Health is recruiting for a Sales Operations Lead, located in Markham, Ontario. This position helps lead end to end management of trade investment, one of the most complex and important levers of the P&L. As the go-to person for our Trade Promotion Management tool, you will support key business processes such as trade events management and trade deductions management.

In addition, you will interact with various stakeholders across different departments, including Sales, Finance, Demand Planning and IT to run both the sales forecasting and sales target setting process. You will liaise with the Sales Leadership team to provide insights on sales and trade spend trending.

We are looking for a performance-driven individual with real passion for delivering results. If you are agile, customer focused and able to work independently, as well as a part of a cross-functional team, then we would love to hear from you. Teamwork and collaboration are a vital part of the role. On-the-job training as well as formal training is available to help you further develop your skill set and to succeed in the role.

**Key responsibilities**:

- Lead strategy and deployment of sales targets and trade investment to customer teams.
- Build trade profile for the financial plan, track progress and report against variances.
- Collaborate with the Sales Leadership Team in supporting Customer Segmentation. This process shapes and influences revenue growth and trade investment expectations for key customers.
- Liaise and influence business partners in Sales, Demand Planning, Deliver and Finance to support the monthly Sales forecast meeting and to leverage insights to provide input into key financial calls and the Executive S&OP.
- Provide on-going support of our Trade Promotion Management (TPM) system to our Customer Unit team.
- Ensure accuracy of information sent to other reporting platforms including Tableau and SAP. You will be the primary liaison to the Customer Unit, Finance, and IT teams, ensuring system issues are promptly resolved.
- Maintain user manuals for TPM and manage all training needs of the Customer Unit. Manage all TPM-related communication to the Customer Unit, providing updates on technology improvements and key deadlines.

**Qualifications**
- Completed a Bachelor’s degree in Business. Completed or graduating from an MBA or Master’s degree is an asset.
- Demonstrates intellectual curiosity. Enjoys working with technology and staying on top of trends. Demonstrates strong technical aptitude, ability, and desire to learn new technologies.
- Excellent written and oral communication skills, including the ability to explain and to simplify concepts and analytics to business leaders. Enjoy training and teaching others.
- Strong project management skills and the