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Ground Support Equipment Manager

3 weeks ago

Toronto, Canada Air Canada Full time

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

The GSE Manager is responsible for all daily operational aspects of Air Canada Ground Support Equipment.

**Key Functions & Accountabilities**:

- Direct the activities of all local GSE personnel towards safe and effective performance.
- Anticipate, identify and resolve service and operational problems with a results-oriented approach to performance.
- Implement and maintain Air Canada GSE projects and initiatives
- Communicate, engage and recognize GSE personnel
- Understand, interpret and communicate key performance indicators and associated local department results pertaining to operations, safety and customer service.
- Conduct regular participatory team meetings and promote and participate in a satisfying, safe and productive work environment.
- Manage local compliance with regulatory requirements. Ensures the local GSE department and locations operate in accordance with local, provincial, national and corporate safety and environmental standards and regulations. Immediate follow-up on non-compliance issues.
- Accountable for all departure delays attributed to Air Canada GSE and for personnel under direct jurisdiction to achieve targets.
- Responsible for individual Performance Management, identification of developmental needs and management of under-performance through coaching, counseling and discipline.
- Responsible for the effective deployment of people, facility, material and equipment resources.
- Foster and maintain optimal Union relations and recognize the Union's leadership.
- Ensure that all policies and procedures, per the corporate manuals, guidelines and the Collective Agreement are followed and respected accordingly.

**Qualifications**
- High School Certificate, Technical accreditation (relevant trade's license/endorsements).
- Bachelor's Degree in Business Administration or equivalent is an asset.
- Bachelor's Degree in Engineering and/or certification as a Professional Engineer is an asset.
- Sound technical and working knowledge of Ground Support Equipment Maintenance processes and procedures.
- Technical accreditation (relevant trade's license/endorsements) an asset.
- Very strong communication and organizational skills.
- Self-starter with demonstrated strong interpersonal and problem solving skills.
- Strong commitment to teamwork.
- Ability to multitask in a fast-paced environment
- A demonstrated ability to professionally provide direction and leadership to direct reports in a fast changing environment with emphasis on coaching, change management, motivating and resolving issues and differences effectively in a timely manner.
- Strong focus on continuous improvement and achievement of objectives while maintaining positive and productive relationships both within and outside the work group.
- Solid work planning skills, open to new concepts and process improvements.
- Knowledge of Air Canada airport operations an asset.
- Ability to obtain Transport Canada airport security clearance.

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.