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Solution Consultant
3 weeks ago
**Description & Qualifications**:Description
UKG is seeking an energetic, customer-focused individual to implement our UKGPro offering. As a Solution Consultant, you will be responsible for the high-quality, complete implementation of our core HRMS product. **This is a remote/virtual based position, and may require working with customers located across Canada, in different time zones**
Primary Duties and Responsibilities:
- Coordinate and perform lifecycle of assigned launch projects in compliance with UKG’s launch methodology (i.e. Business Analysis, Scoping, System Configuration, Data Mapping, Parallel Testing, Live Processing and Support Transition)
- Provide analytical and design expertise, system configuration, data mapping, testing and client support of live payroll processing
- Lead customer meetings as appropriate
- Obtain appropriate customer sign offs on each required phase, ensuring customer satisfaction and quality at each milestone
- Provide accurate and timely information regarding project status, travel & expense, and project hours to the work report system
- Meet project task milestone and due dates
- Coordinate and oversee project tasks assigned to other internal resources, when applicable
- Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
- Track, manage, and oversee resolution of open project issues/items in a timely manner
**Qualifications**:
- 5+ years’ experience implementing HR or Payroll solutions
- Proven experience managing implementation projects with a high degree of quality and completeness
- Experience successfully managing project resources, both customer and internal; working with those resources to manage aggressive project timelines
- Proven leadership within an implementation team; ability to coach, train, mentor, lead, and influence others
- Experience in a technically oriented customer service organization
- Ability to handle multiple tasks/projects under tight deadlines
- Comfortable working in an environment in which businesses processes, tools, etc. are continuing evolving
- Ability to deal with ambiguity and adapt to meet changing scope and resource situations
- Strong analysis, change control, task management and time management skills
- Excellent consulting skills with attention to detail
- Ability to travel 25%
Education/Certification/License:
- Bachelor’s degree or equivalent experience
- Industry Certifications from CPA (PCP, CPM) a plus
LI-REMOTE
Company Overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired?
EEO Statement
**Equal Opportunity Employer**
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
