Clerk - Receptionist - Secretary

**Requisition ID**: 373287

**Position Number**: 20026173

**Posting End Date**: January 10, 2025

**City**: Winnipeg

**Employer**: Winnipeg Regional Health Authority

**Site**:Deer Lodge Centre

**Department / Unit**: Movement Disorders Clinic

**Job Stream**: Non-Clinical

**Union**: CUPE

**Anticipated Start Date - End Date**: 01/13/2025 - Indefinite

**Reason for Term**:Other Leave

**FTE**: 1.00

**Anticipated Shift**: Days

**Work Arrangement**: In Person

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2015

**Salary**:$19.763, $20.354, $20.966, $21.593, $22.243, $22.909

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

**Position Overview**:
Directly accountable to the Manager of the Movement Disorders Clinic (MDC), and to the Senior Clerk, the MDC Clerk promotes excellence in customer service for the MDC and other services as assigned. Provides administrative support, including clerical, secretarial, reception, and data management tasks related to these areas.

Performs all duties in accordance with established health and safety regulations/guidelines, policies and procedures (e.g. utilizing personal, protective equipment as per safe work procedures). Notifies their Manager, or their designates (i.e. supervisors), of all occurrences, injuries illnesses or safety and health concerns which are likely to harm themselves, their co-workers, or any others who enter the premises.

**Experience**:

- Experience in performing a wide variety of secretarial and clerical duties
- Experience in problem-solving.
- Experience serving the information needs of the public, other care providers and clients.
- Experience in working with an electronic health record.

**Education (Degree/Diploma/Certificate)**:

- Successful completion of secondary education according to provincial standards or equivalency.
- Successful completion of medical terminology course and/or comparable experience.
- Successful completion of courses in word processing spreadsheet and database entry or comparable experience.

**Certification/Licensure/Registration**:
Not Applicable

**Qualifications and Skills**:

- Demonstrates knowledge and support of:

- The vision, values, goals, and objectives of the Winnipeg Regional Health Authority and the Deer Lodge Centre.
- The Deer Lodge Centre’s Mission Statement, Residents Bill of Rights and Code of Conduct.
- Personal Health Information Act, Protection of Persons in Care Act, Workplace Hazardous Material Information System (WHMIS), Principles of Routine Practices (Universal Precautions) and other legislated acts.
- Knowledge of current office procedures and practices, including filing, indexing and record-keeping systems.
- Knowledge of medical terminology.
- Knowledge of electronic medical records and scanner.
- Knowledge of personal computer, fax machine and photocopier.
- Ability to maintain an organized work environment.
- Ability to evaluate office routines and adapt to changing needs.
- Ability to complete tasks in a timely manner.
- Ability to prioritize tasks appropriately.
- Ability to handle a wide variety of clerical assignments within specified time guidelines.
- Ability to function with frequent interruptions.
- Ability to work independently with limited supervision.
- Ability to communicate courteously, effectively, orally and in writing to staff, clients, families, outside agencies and the general public.
- Ability to proofread and take necessary action to correct errors.
- Ability to present a positive image for Deer Lodge Centre programs and the WRHA.
- Ability to type 55 wpm with no more than 5% error rate.
- Demonstrated skill in the use of Microsoft Office products (Word, Access 2000, GroupWise) and other computerized database systems.
- Proficiency in developing and utilizing templates.

**Physical Requirements**:

- May be required to work extended hours. May encounter aggressive and/or agitated patients/residents/staff/visitors.**This term position may end earlier as outlined in your collective agreement.**

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.