Pharmacy Technician

**Pharmacy Technician**

**Coordinator, Pharmacy Services**

Are you a Registered Pharmacy Technician (RPhT) with hospital pharmacy experience looking for a new and exciting opportunity to use your RPhT knowledge and skills in a unique pharmacy role, exploring a different facet of pharmacy in contracting and pharmacy supply chain? Are you ready to be part of a dynamic team that is reshaping health care shared services and how they are delivered?

Mohawk Medbuy is a national not-for-profit shared service organization trusted by Canadian hospitals and other health care providers to deliver exceptional value, innovation, and support in raising the standard of patient care. Working as an extension of our Member organizations, we provide end-to-end supply chain, clinical and back-office services driven by collaboration and operational excellence. Through our clinical expertise and strategic data analysis, we source and deliver insights and solutions that address the challenges faced by health care providers - yielding efficiencies and cost savings that allow them to invest in and focus on improving the patient experience.

Mohawk Medbuy’s strength as an organization comes from our employees’ knowledge, skill, and commitment to providing our customers with the highest standards of quality service to assist them in delivering exceptional patient care.

We are currently recruiting a Registered Pharmacy Technician for **Coordinator, Pharmacy Services** position to support our Pharmacy Services division for a one-year contract.

**Summary of Position**:
Reporting to the Manager, Pharmacy Coordinators, the Coordinator, Pharmacy Services provides technical and operational support to the Pharmacy Services team in all stages of the sourcing initiative development e.g. Request for Proposal (RFP) and execution including implementation of the Pharmacy contracting process and ongoing maintenance of existing contracts. Primary objectives include the provision of exemplary Member customer service, vendor relations, contract management and issue resolution while supporting all elements of the sourcing initiative process. Pharmacy Coordinators are actively involved with the Pharmacy Buyers Subcommittee (PBSC), comprised of our Members (e.g. Pharmacy Technicians, Purchasing or Procurement Specialists) and provide support to all other Pharmacy Functional Advisory Committee and Subcommittee functions as required.

**Key Responsibilities Include**:

- Member Customer Service_
- Provide accurate, timely, professional response to Member non-clinical inquiries/product issues
- Provide support and manage relationships with Members of the PBSC
- Participate in activities of the PBSC including meeting preparation, participation, and minute recording, and other activities such as conducting orientation for new Subcommittee representatives and site visits, completing PBSC action items, as assigned, managing relationships
- Assist with preparation and participate at Pharmacy Functional Advisory Committee meetings and post-meeting follow-up/actions, as assigned
- First line management of Member issues submitted through electronic Issue Reporting tool or reported directly for investigation, resolution, and communication if within regulated pharmacy technician scope of practice
- First line management of contract price differential reimbursement requests if requested by Non-Spend Analytics Program Member, if within regulated pharmacy scope of practice
- Provide orientation and ongoing support to Members for available electronic tools e.g. Non-Spend Analytics Program Reimbursement Request tool, Pharmacy Community including the Forum, Issue Reporting tool
- Manage and coordinate response to Member requests for assistance with the Member Portal
- Participate in Spend Analytic Member meetings, as required/assigned
- Sourcing Initiatives/Contract Implementation_
- Participate in the planning and execution of sourcing initiatives with the Clinical Director, as assigned, including:

- Prepare draft timelines for approval
- Prepare and execute Request for Information activities
- Participate in development of criteria and weighting
- Prepare documentation for final approval and public posting
- Attend Proponent meeting web session
- Monitor public posting, consulting with Clinical Director as required
- Track/manage product sample inventory
- Prepare and execute post-bid closing activities
- Coordinate and participate in internal and Member analysis/scoring activities
- Coordinate contract development process
- Prepare contract implementation packages and product conversion information for Members
- Prepare new contracts in computer system and create contract documentation for contracts for assigned vendors
- Issue contracts for electronic signatures, tracking, and filing of contracts
- Contract Management_
- Perform ongoing maintenance of assigned contracts in computer system, output documentation, issue for electronic signatures, tracking, and fi