Clinic Coordinator

2 weeks ago


Pickering, Canada Laserbody MD Full time

**Come GROW with US**

**Do you love health, wellness & aesthetics? Do you love to lead, teach and inspire others to be their best?**

Laserbody MD is the leader in lifestyle medicine, wellness and medical laser spas with award-winning clinics across the GTA.

We're not your typical medical company, we are **ethical** medical professions that value our patients and team members and strive to live by our company **values**. Perks include health benefits and professional development.

Learn more by visiting - LaserbodyMD.ca

**POSITION OBJECTIVE**:
The Clinic Coordinator will be responsible for managing the front desk and supporting the clinic team while delivering an exceptional customer experience. The Clinic Coordinator ensures that overall operations are executed including, sales, client care and customer service.

**FUNCTIONAL/TECHNICAL RESPONSIBILITIES**:
1. Oversees the smooth progression of the daily client schedule

2. Acts as a resource person to staff delivering client care.

3. Assists in the development and implementation of operational policies and procedures

4. Participates in the fiscal management of the clinic; completes and manages the cashing out of clients.

5. Coordinates on-boarding, learning, and development of team members for the Clinic Manager.

6. Attends required Head Office coordinator meetings and participate in process improvement projects.

7. Ensures that all equipment is in working order.

8. Assists Medical Intake Consultants with ensuring all enrolment paperwork is in order, and new and follow up client sessions are booked

9. Provides nurses with appropriate paperwork for all new patients; ensures proper processing of physician sign-offs; maintains client records

10. Provides Clinic Manager with consistent updates on renewals, client conflicts/complaints, etc.

11. Researches and resolves client concerns promptly; Puts the client first and models service and care standards at all times.

12. Contacts existing clients prior to appointments and reminds them of sessions/preparation, etc.

13. Orders clinic supplies; ships and receives packages, medical products, etc.

14. Models the values, brand, and lifestyle and maintains a professional image at all times; Sets high standards for self based upon competency model; Builds an effective network within the company, across all clinics, and in the market.

15. Ensures completion of all paperwork, client forms, client correspondence, etc. in an accurate and timely fashion.

16. Performs additional duties as assigned.

**Job Type**: Part-time

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location



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