Chief Business Analyst

Attendance: Hybrid

Employment Category: Senior Professional

Type of Contract: Permanent

A career as a Chief Business Analyst in the Payments and Cash Management Delivery team is to act as a liaison between business teams and delivery teams.

You are agile and a member of a team that manages and delivers business and technology projects for different sectors. This role allows you to have a positive impact on our organization, thanks to your business analysis skills, which contributes to the implementation of new technologies.

**Your job**
- Under the guidance of the product owner, take business needs and requirements
- Support OP, business line partners and IT teams in their decision making and deliverables
- Define the scope of processes to be optimized and proactively support the planning of activities for different deliverables. Maintain the backlog
- Lead workshops with multiple stakeholders at various levels and expertise
- Model current and target processes based on mapping practices in place at the Bank
- Conduct high-level and detailed impact assessments on all angles of the process and with expert assistance
- Contribute to the evolving roadmap in conjunction with the release’s supplier notes
- Define, identify user test scenarios (SIT, functional, UA) and support users in the operational transfer
- Operationalize solutions within BNC operational teams involved in end-to-end processes
- Make proposals for the change management strategy to the solution users.

**Your team**

IT and Operations, this is more than 5500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on the cutting edge of technology and improve processes continuously.

Within the Payment Department, you are part of a large team of 25 colleagues and report to the Senior Manager - IT Delivery, Payments and Cash Management projects and initiatives. Our team is distinguished by its versatility both at the business and practical level.

We aim to offer you maximum flexibility to promote your quality of life. This is reflected in a hybrid working environment, as well as flexible and adaptable schedules.

The Bank values continuous development and internal mobility. Our customized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre and coaching and mentoring support are available to you at all times.

**Prerequisites**
- Industry-related university degree and several years of relevant experience
- Business analysis skills in a technology-savvy ecosystem
- Experience in end-to-end business process transformation, change management and continuous improvement
- Knowledge of business process improvement and mapping: modelling, BPMN, lean approach
- Experience with test scenarios and user support
- Ability to think strategically, analytical, synthesizing and communication skills
- Knowledge of the Agile methodology (Scrum, Kanban, SAFe) and Atlassian tools (JIRA, Confluence ).

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us

Additional required languages: English, French

Skills: Banking, Business Impact Analysis, Business Process Improvement, Business Process Mapping, Change Management, Communication, Critical Thinking, Information Analysis, Organization Skills, Problem Solving, Requirements Management, Business Acumen, Digital l