Manager, Facility Operations

At BC Place, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture.

As Western Canada's leading venue for live events, we host a year-round schedule of sporting events, concerts, consumer shows and more each year while also supporting the community through an array of ongoing partnerships and initiatives.

BC Place is getting ready for its busiest year yet. We are hiring a Manager, Facilities Operations who is both results and relationship-oriented. We require a leader who prioritizes efficiency while ensuring their team feels fulfilled and motivated.
In the fast-paced environment of a stadium, even minor oversights can lead to significant consequences. Attention to detail is crucial for the Manager to identify potential issues before they escalate. Whether monitoring facility maintenance or reviewing event setups, a keen eye for detail and a deep understanding of facility management are essential for ensuring a flawless experience for spectators and staff alike.
Reporting to the Senior Manager, Facility Operations, the Manager typically works Monday to Friday, from 7am to 3:30pm. Given that BC Place is a sports and entertainment venue, the Manager may be required to work at certain events during the year.

**WHAT YOU WILL DO**:

- Responsible for the development, implementation and management of all work policies and procedures related to facility maintenance while supporting the conversion team.
- Oversight of the creation and completion of work orders for the engineering team.
- Presents and prepares daily activities during daily work order meetings.
- Works closely with Capital Project team to ensure project work does not disrupt daily operations.
- Coordinates schedules and collaborates with contractors for non-capital related projects.
- Ensure policies and procedures are followed in a safe manner and in compliance with WorkSafe BC regulations.
- Serve as the face of facility management for clients, event managers, the public and staff.
- Ensure client requests and event requirements are dealt with in a professional manner and consistent with BC Place values.
- Act as the direct liaison between BC Place and the sports clubs (Lions and Whitecaps) with respect to their field of play requirements.
- Assist in recruitment and hiring with People & Culture team.
- Review and analyze the requirement and deployment of technical services staff in conjunction with conversions.
- Collaborate with other leaders and team, consistent with BC Place values ensure effective, open, and timely communication and optimal stadium operations.
- Work with Procurement regarding the acquisition of materials, parts, and tools for efficient and timely work execution by meeting with and acting as technical advisor with suppliers as necessary.
- Supports the team with manufacturers and suppliers on warranties, service contracts, after sales support, and manufacturer safety recommendations, etc.
- Develop and maintain accurate and accessible records, reports, and related drawings.

**WHAT YOU WILL BRING**:

- Completion of post-secondary education and training in Building or Facility Management or completion of a Post-secondary diploma/certificate in an Interprovincial trade, or equivalent combination of training, knowledge and experience.
- Minimum 5 to 7 years’ management experience in a large facility.
- Experience supervising in a unionized work environment and administration of collective agreements is preferred.
- Trade experience is an asset, ideally electrical.
- Demonstrated knowledge and experience working with health and safety regulations including WorkSafe BC.
- Knowledge of collective agreement administration, grievance handling, labour management.
- Strong organizational and problem-solving skills, with demonstrated ability to prioritize conflicting requirements in a timely manner
- High-degree of resiliency and is motivated by challenging situations.
- Ability to work under pressure to meet tight timelines and to respond to pressing issues.

The salary range for this position is $ 75,231-94,039.
- Salary discussion and overall compensation package will be presented during initial phone interviews.

**WHAT WE OFFER**:

- Hybrid model (For eligible positions)
- Excellent benefits and a strong government pension plan
- Interesting projects
- Supportive team
- Career growth

**HOW TO APPLY**:
Please note that we can only consider applicants who are eligible to work in Canada.