Car Rental Front Receptionist with Marketing Experience

7 days ago

Prince Albert, Canada EZRYDER TRANSPORT INC Full time

We are looking for an energetic, friendly, and highly organized Front Receptionist with marketing experience to join our team. If you're passionate about customer service and have a knack for promoting services, we'd love to meet you

**Position Summary**: As the Car Rental Front Receptionist with Marketing Experience, you will be the first point of contact for our customers. Your primary responsibility will be managing the front desk, handling customer inquiries, and ensuring a smooth rental process. Additionally, you will support our marketing efforts to enhance our online and offline presence, engage customers, and increase bookings.

**Key Responsibilities**:

- Greet customers warmly and professionally upon arrival.
- Assist customers with rental agreements, reservations, and vehicle selection.
- Handle customer inquiries and resolve any issues or complaints in a timely manner.
- Process payments, provide receipts, and maintain accurate rental records.
- Promote additional services and upgrades to customers.
- Assist with the development and implementation of marketing campaigns (both online and offline).
- Manage social media accounts, create engaging content, and monitor customer feedback.
- Ensure cleanliness and organization of the rental office.
- Coordinate with other team members to ensure seamless customer service.

**Qualifications**:

- High school diploma or equivalent (Associate’s degree preferred).
- Previous experience in a customer-facing role, preferably in the car rental industry.
- Marketing experience, including social media management and content creation.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite and basic marketing tools (e.g., Canva, Hootsuite, Google Ads).
- Ability to handle multiple tasks in a fast-paced environment.
- Attention to detail and excellent organizational skills.
- Friendly and professional demeanor.

**Benefits**:

- Competitive salary.
- Opportunities for growth and career advancement.
- Employee discounts on rentals.
- Health, dental, and vision benefits (if applicable).

**Job Types**: Full-time, Permanent

Pay: $15.00-$20.00 per hour

Expected hours: 40 per week

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Language**:

- Mandarin (preferred)

Work Location: In person

Application deadline: 2025-04-20
Expected start date: 2025-04-14

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