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Client Service Representative/ Veterinary Assistant

3 weeks ago

Middle Sackville, Canada Middle Sackville Veterinary Care Center Full time

**Middle Sackville Veterinary Care Center**

**Join Our Team as a Client Service Representative and Veterinary Assistant**

Are you an animal lover with a passion for providing exceptional care? Do you thrive in a supportive team environment where every day is an exciting new challenge? If so, Middle Sackville Veterinary Care Centre wants YOU

**Why You’ll Love Working with Us**:
As a Combined Client Service Representative (CSR) and Veterinary Assistant (VA), you’ll be the friendly face that greets our clients and the skilled hand that supports our veterinary team. You’ll play a vital role in ensuring smooth operations, compassionate care for our furry patients, and a stellar client experience that builds trust and loyalty.

**Requirements**:
A veterinary assistant diploma is requested; however, experienced applicants will also be considered

**What You'll Do**:
**Client Interaction**:

- Use Avimark to schedule appointments, check-in patients, manage admissions, prepare invoices, and handle payments.
- Address client inquiries about hospital policies, animal care, and pricing with professionalism and accuracy.

**Patient Care**:

- Assist veterinarians and technicians with medical treatments, including administering medications, acquiring lab samples, surgical prep, and radiology.
- Provide compassionate nursing care and maintain a clean, organized treatment area.
- Promote key pet health messages and ensure effective communication between clients and the hospital team.

**Documentation**:

- Accurately document patient care and maintain electronic medical records.

**Facility Maintenance**:

- Keep reception, examination rooms, and treatment areas clean and well-stocked.
- Assist with general cleaning duties, including laundry, floors, trash, and recycling.

Pay: $16.00-$21.00 per hour

Expected hours: 30 - 35 per week

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Veterinary Assistant: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person