Zone Manager

**Zone Manager**
**Dartmouth, Nova Scotia**

**Core Responsibilities**:

- Drives results and is responsible for performance of all stores within the zone relating to sales, safety and culture.
- Collaborates with Regional Director to develop a zone plan; works with Store Managers to align store budgets and plans with the zone and region, and establish key performance metrics.
- Maintains an active in-store leadership presence for the zone model store; responsible for continuous improvement of the stores within the zone with overall accountability for results in the zone.
- Creates a shared understanding of operational excellence across the zone through visible leadership and ensures accountability to and alignment with Kal Tire Way operational behaviours.
- Assesses performance in the zone through on-site observations.
- Develops insights through data-driven analysis of financial, operational, and team member engagement reporting.
- Coaches for improvement and mentors store management teams in these practices.
- Analyzes Profit and Loss statements for the zone and implements strategies to grow sales and improve profitability.
- Engages with the Regional Director to validate sales plans and supports the sales strategy and programs.
- Leads change and continuous improvement initiatives in the zone; supports Store Managers to implement, ensure adoption and manage resistance.
- Promotes understanding of the vision for Kal Tire and Store Operations; ensures alignment between the region, zone, and individual stores.
- Builds a diverse and inclusive team by continually developing management talent to improve managerial performance at store locations.
- Promotes a culture of accountability for safety and customer satisfaction across the zone.

**Qualifications and Success**:

- Operations management experience in a multi-store environment and/or oversight of a model location for a minimum of three to five (3-5) years.
- People management experience including but not limited to recruiting, managing and assessing performance, supporting career development, identifying growth potential, and driving engagement.
- Strong analytical, decision-making, planning and organizational skills.
- Demonstrated ability to manage multiple store locations and achieve customer service and sales targets.
- Demonstrated ability to collaborate across business functions to achieve expected results.
- Create and sustain culture change to ensure accountability for operational excellence.
- Manage profit and loss across multiple locations, present data and explain strategies and ideas to upper management.
- Demonstrated ability to manage, coach and develop teams, demonstrating strong people management and effective communication skills.
- College or university diploma or degree, or equivalent combination of experience and education.

**Special Requirements**:

- Regular travel within zone expected.
- Flexibility to relocate if and when required.

**Why Kal Tire?**
- Competitive compensation package based on qualifications and experience. We offer a clear path for career advancement with wage increases along the way.
- Comprehensive medical and dental benefits.
- Employee Assistance Program.
- A group RRSP/DPSP matching program.
- Discount on tires and mechanical services.
- Positive work culture, opportunities for growth and development, and work-life balance.
- Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
- Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.
- We pride ourselves on a supportive and safe work environment.

**Our Inclusive Culture**:
**Hiring Process**: