Facility Attendant

**Company Biography1**:
As one of the fastest growing cities in Alberta, the City of Airdrie is a recognized leader in building a vibrant and sustainable community through innovation.

At the City of Airdrie, incredible opportunities happen every day in a flexible work environment that is tailored to each department. Our inclusive culture and values create a workplace where we welcome aspiring, driven and creative individuals to help us accomplish our business and community goals. We are supportive of one another, and we have fun while we serve our community. We are passionate about improving the lives of our residents through care and respect; that is the foundation of our organization. At the City of Airdrie, we learn, grow and accomplish great things together.

If you have a passion for building a better community and are ready to join the excitement, we’d love to hear from you

**The Opportunity**:
The Culture and Event Services team is tasked with the supporting City of Airdrie facilities rentals, performing and visual arts programming, and Special Events. This includes facility rentals at the Town and Country Complex, Bert Church Live Theatre, and the soon to be constructed Airdrie Inspire Multi Use Facility, as well as supporting City-led Signature Events and the Special Events permitting process.

The Facility Attendant provides customer support and service to user groups, assists with facility set ups, takedowns, and cleaning for a variety of functions and events.

This is a part-time shift position and is required to work days, nights, weekends, statutory holidays, and overtime as required.

Responsibilities include:

- Coordinates and completes the set-up and take down of tables and chairs, equipment, and other preparation for small
- and large-scale meetings and special events, including facility cleaning, monitoring/restocking of washroom supplies and troubleshooting of facility equipment
- Provides a wide variety of maintenance and custodial duties, ensuring a clean, safe, and well-maintained facility for users. These duties may include lifting and setting up tables, chairs, mopping floors, facility cleaning, emptying garbage and recycle bins, and facility opening and closing procedures
- Effectively communicates facility information and provides public relations and safety education for clients and visitors to ensure safe use of the facility
- Monitor facility areas and client activities to ensure the facilities, equipment and supplies are used in a safe and responsible manner, ensuring all standards and codes are met
- Ensure that events comply with safety policies, guidelines, procedures and all relevant health and safety legislation as it relates to operations, including but not limited to AHS, AGLC, and building occupancy requirements
- Ensure client actions and facility use adhere to facility rental policies and procedures to provide and maintain a safe environment and respond to incidents within the facility
- Maintains professional and friendly relationships with clients and provides exceptional customer service by addressing client concerns and questions

**You Bring**:

- High School Diploma
- A minimum of 18 years of age
- Intermediate First Aid, CPR-C & AED is required
- Pro-Serve would be an asset
- Previous event experience will be considered an asset
- Able to provide exceptional front line customer care
- Custodial experience is preferred
- Highly organized with the ability to quickly align with shifting priorities, work assignments and timelines
- Ability to work with considerable independence within a team environment
- Ability to communicate clearly and effectively, both orally and in writing
- Ability to deal with people in a tactful manner and to act with sound judgment under pressure

**We Offer**:
Competitive compensation and the following benefits:

- EAP (Employee Assistance Program)
- Annual adult Genesis Place pass

We believe connection and culture are the keys to our customer service. We do this through continuous learning, regular team building, and organizational social events so all employees have the knowledge to provide excellence in service to our community.

**Additional Information**:
This is a part-time position and will require the ability to work a flexible shift schedule (day, evening, and weekend shifts). All facility attendants are required to be available for one (1) shift per week (no guaranteed minimum hours). Monthly schedules will be set based on your availability and operational needs.

**Next Steps**:
Interviewing and hiring may commence prior to the posted closing date.

**Company Biography2**:
Thank you for your interest in the City of Airdrie.