IT Support

**Job description**

**Responsibilities**
- **Respond to user inquiries regarding computer software or hardware issues.**:

- Troubleshoot and resolve technical problems in a timely manner.
- **Install, configure, and maintain computer systems, networks, and peripherals.**:

- Monitor system performance and implement necessary updates or upgrades.
- Maintain documentation of technical procedures and user guides.
- Collaborate with other IT team members on projects and initiatives.

**Skills**
- **Proficiency in Windows and Mac operating systems and Deployment, POS system/Machines.**:

- **Networking devices, Cabling, Cisco, Routers, Switches, Fiber Optics.**:

- **Strong understanding of networking concepts (TCP/IP, DNS, DHCP).**:

- **Experience with troubleshooting hardware issues (printers, Laptop, Desktop computers, etc.).**:

- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently as well as part of a team.

**Job Types**: Part-time, Fixed term contract, Freelance

Pay: $16.00-$25.00 per hour

Schedule:

- Day shift
- Monday to Friday
- On call
- Weekends as needed

Work Location: In person