Casualty Claim Facilitator

7 days ago

Markham, Canada Allstate Canada Full time

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands®" promise. Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. **Role Designation**: Hybrid Benefits to joining Allstate Flexible Work Arrangements Employee discounts (15% on auto and property insurance, plus many other products and services) Good Office program (receive up to 400$ back after purchasing office equipment) Student Loan Payment Matching Program for Government Student loans Comprehensive Retirement Savings Program with employer matched contributions Annual Wellness allowance to support employees with improving health and wellbeing Personal reflection day Tuition Reimbursement Working within the community and giving back **Job description**: Our team is growing and we are looking to add a Casualty Claim Facilitator to our team **Accountabilities**: Facilitate instructor led virtual training for new and existing employees using current adult learning practices Facilitate formal and informal courses leading to effective performance outcomes Assist in development and maintenance of training content as required Identify gaps in learner performance based on observation and assessments Identify and share ways to continuously improve the programs’ effectiveness Build relationships and consult with Claim Managers and Quality Assurance to understand learning gaps and provide solutions **Qualifications**: Minimum 5 years’ experience handling Accident Benefit Claims, catastrophic claims an asset Advanced knowledge of business technology systems Smart Simple, HCAI An in-depth understanding and working knowledge of Accident Benefits regulatory requirements and industry best practices Ability to develop and deliver verbal and written communications and presentations Developed consulting skills with the ability to ask the right questions to determine peer, customer, and organizational needs Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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