Residential Lead Installer

Overview:
**Lead Residential HVAC Installer**

**Reports To**:General Manager and/or Operations Manager

**Status**: Full-time, Regular

**Category**: Installation

**Location Name**: Rob's Albertan Accent Heating

**Location Address**: Edmonton, Alberta

**Hourly Wage Range**:$35 to $40

**Join the team of experts and realize your true potential**

**Why You Should Join the Service Experts Team?**

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and become an EXPERT**

**Position Summary**:
As a member of our team, you will be the Lead for installing heating, air conditioning, ventilation, and refrigeration equipment in residential environments. Extensive previous residential installation experience is required with a strong focus on customer service and a commitment to integrity.

**What Do We Offer You as an Employee?**

The Company offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. The following is a summary of the many benefits that may be available to you as a **full-time, permanent** member of the team:

- Competitive pay, including incentive opportunities for many positions.
- 100% employer-paid insurance premiums for Medical, Dental, Vision, Short-Term Disability, and Life Insurance.
- RRSP Plan with company matching component.
- Long-Term disability insurance that can protect you and your family if you are unable to work.
- Discounts and perks at many retail stores and online through the Perks program.
- Tuition Reimbursement Program of up to 80% of the cost of tuition and books for eligible, pre-approved courses.
- Employee Referral Program where you can earn $1,000 for the successful referral and hire of someone in your network.
- A confidential and free service for any employee that is facing a challenging time via the Employee and Family Assistance Program (EFAP).
- Training and development courses available through our online Learning Management System.
- Extensive career development opportunities.

**Responsibilities**:

- Responsible for delivery and removal of equipment needed to complete the installation work in residential environments.
- Provide guidance and mentor install helper with installation duties.
- Install heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in an accurate and timely manner.
- Design, manufacture, and install various ducts and duct fittings as instructed.
- Complete residential HVAC, water heater, and other equipment installations.
- Responsible for delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.
- Handle customer concerns, questions or problems in an effective manner.
- Prepare material requisition forms to ensure proper truck stock levels.

Qualifications:

- Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
- A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
- Proven mechanical aptitude and experience in the residential HVAC field.
- Able to operate all necessary tools and equipment to perform various installation projects.
- Extensive experience with installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
- Demonstrated commitment to the delivery of customer-focused service.
- Must be able to read and interpret drawings, blueprints, and production diagrams.
- The ability to work occasional overtime and weekend hours as required.
- The successful incumbent must be able to meet the minimum requirements for our background check criteria.