Junior Billing Clerk
2 weeks ago
**Job Duties and Responsibilities**
- Collect, sort, and file all information needed to calculate customer invoices
- Verify the data input in the accounting system to ensure the accuracy of the final bill.
- Work with the Operations and Sales team to resolve any discrepancies, issues, or missing requirements
- Verify the Paperwork (POD) is correct/legible
- Ensure each customer’s specific requirements have been met before sending the bill
- Issue invoices and bills and send them to customers communicating through all forms of contact
- Utilize various TMS/Customer portal platforms to meet each customer’s needs.
- Work with the Billing Supervisor/Manager to help identify areas where processes can be improved upon, and identify any processes that can be automated.
- Work with the Billing Supervisor/Manager to identify issues in other departments that are impacting Billing, and use critical thinking and teamwork to come up with solutions.
**Job Requirements**
- 2 years of experience working in an Accounting (Billing or A/R) role within the transportation industry
- Strong verbal and written English communication skills with the ability to be assertive and manage escalated customer interactions
- Problem-solving skills along with multi-tasking and attention to detail (accuracy)
- Ability to work under pressure in a fast-paced environment while organizing and prioritizing workload.
- Ability to work with and manage confidential information and use independent judgment
- Proficient with the use of Microsoft Office Software (Outlook, Excel, Word)
**COMPETENCIES**
- **Building Trust** **- **Builds strong relationships on a foundation of trust, loyalty, and authenticity.
- **Driving for Results -** Relentlessly pursues quantifiable and measurable results: identifies areas for improvement and executes changes as necessary.
- **Communication & Listening -** Encourages open and honest communication with the team, communicates messages clearly and concisely, and listens attentively to others.
- **Initiative -** Proactively seeks new opportunities and challenges; takes ownership and accountability for enhancing results or minimizing problems.
- **Builds Networks -** Builds strong relationships with peers, partners, and key stakeholders, cultivating meaningful connections.
- **Awareness & Insight -** Assesses one’s own abilities, understand how actions impact perceptions, and thrive within our culture, climate, and organization at all levels.
**Preferred**
- Completion of post-secondary studies in related field
- Experience working with TMW and Great Plains software
**Position Details**
- Full-time employment
- Office environment - no remote work available
- Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
- Group Benefits offered - health and dental
- Titanium is committed to investing in our employees through the use of annual performance reviews - we promote from within
- We thank all applicants in advance; however, only applicants being considered for an interview will be contacted._
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