Reservations Agent

Are you looking for a new challenge, and thrive on reaching targets?

Are you looking for structure and support in your job, yet schedule flexibility and a fun united team?

Then we’re looking for you

The Reservations Team at Sparkling Hill Resort is expanding, and we want you to be a part of it.

Whether you’re looking for your a change of pace or a change of industry, looking for part-time work, are a senior high school student looking for weekend work, a parent looking for work to balance your schedule, or anything in-between; give us a shot and see if our team fits your needs, and we’ll see if you fit ours.

**Staff accommodation is possible on site in double rooms for full time Sparkling Hill employees, working 40 hours per week at a rate of $125 biweekly.**

**Perks & Benefits**:
Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

- Deeply discounted room rates available to team members
- Discounts on gift shop retail, food and spa treatments
- Extended health benefits
- Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry

**Here’s what we’re looking for in our new team members**:

- Team players: be a part of helping and praising each other in our daily tasks and the unexpected
- Great customer service experience, or willing to learn with a friendly disposition
- Motivation to reach targets
- Excitement to learn and continue to improve, with advancement opportunities available
- Great computer system understanding, able to learn new computer programs efficiently (Maestro PMS experience is an asset, as well as tour operator and extranet systems)
- Reliable for scheduling
- Fluent English speaking and writing (additional languages are an asset)
- Previous experience in hotel reservations is not required, although an asset.

**Here’s what you’ll get from being part of our awesome team**:

- Great team mates and team building fun
- Training and job advancement opportunities
- Competitive pay and employee extended health benefits
- Schedule to fit your needs
- To be a part of the decisions for our team’s operation
- Leaders that work with you and support you
- Monthly Staff Perks

**Job Types**: Full-time, Part-time, Permanent

Pay: From $17.50 per hour

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed

Work Location: In person