Account Manager

**Akur8 is a young, dynamic, fast growing Insurtech scale-up that is transforming insurance pricing and reserving with transparent machine learning.**

Our SaaS platform leverages the power of transparent machine learning and predictive analytics to inject game-changing speed, performance and reliability into insurers’ pricing and reserving processes.

Powered by skilled R&D, Product & Actuarial teams we’ve developed unique AI algorithms that automate the insurance pricing and reserving in an unprecedented manner.

This results in a pricing solution that enables insurance companies to model risks 10 times faster with greater predictive power than traditional methods, whilst including next-generation reserving features, offering an end-to-end platform that anticipates and accounts for future claims.

**Akur8 has already been selected**:

- ** In CB Insights Top 50 World Insurtech Companies 2024**
- ** In Insurtech Global’s Top 100 AIFinTech list 2024**
- ** In Fintech Global’s Top 100 AIFinTech list 2024**
- ** In CNBC’s World Top 150 Insurtech Companies 2024**

With **42 nationalities**on our team and offices in 8 major global cities, Akur8’s solution is international by design, serving over 320 clients across 4 continents, and focusing on mature markets to drive faster growth.

To learn more about Akur8, and what we do, click here.

As Akur8 continues to expand, we’re looking for an **Account Manager** with a strong **expertise** in **account management or other types of client facing roles**to help **continue our growth in North America with a focus on developing our existing book of business through upsell and cross-sell opportunities.**

You’ll join the **North America sales** team, whose mission it is to **drive revenue growth for Akur8 in North America. You will be accountable for net new recurring revenue on your list of accounts and for renewing existing revenue.**

Your main responsibility/ies shall be to **manage an existing book of business, including renewals and upsell opportunities**, and you can expect to contribute to our continuing success by:

- ** Securing 100% client retention through successful renewals**
- ** Increasing revenues through upsell and cross-sell opportunities**
- ** Ensuring client satisfaction and long term growth with Akur8**
- ** Owning a revenue target that will directly contribute to the North America and company revenue objectives.**

As an **Account Manager**, your typical set of missions include:

- ** Act as the primary point of contact for a named list of accounts and establish relationships with key decision makers.**
- ** Drive renewals and retention, ensuring high customer satisfaction and long-term success.**
- ** Lead upsell and cross-sell opportunities to maximize account value - this includes leading the full sell cycle from opportunity identification, pilot management to contract negotiations and signature.**
- ** Develop a deep understanding of client needs and collaborate with internal teams to deliver outstanding customer support.**
- ** Monitor key account health indicators to mitigate risks and prevent churn.**
- ** Maintain accurate records of account activities, using CRM tools and reporting on customer insights.**

EDUCATIONAL / PROFESSIONAL EXPERIENCE
- You have 4+ years of professional experience in account management, partnerships or consulting.
- You have worked in a high-growth B2B technology company.
- Bachelor’s degree or higher preferred.

HARD SKILLS
- You have a track record of hitting and achieving quota.
- You have proven experience in managing client relationships
- You have experience in handling contract negotiations
- You know how to build an effective and actionable account business strategy
- You are familiar with sales protocols and SaaS company processes, use of CRMs, Slack communication, multi-teams interactions.
- You understand how to work with technical teams and navigate a global company.

SOFT SKILLS
- You are empathetic, humble and trustworthy
- You have a capacity for detailed analysis and for converging to detailed and actionable plans
- You are flexible and adaptable. You are comfortable dealing with multiple and constantly new topics

LANGUAGE SKILLS
- Excellent verbal and written communication skills.
- Comfortable working in a multicultural and international environment.

BONUS SKILLS / EXPERIENCE
- Experience working at a SAAS company
- Technical fluency on topics such as cloud architecture, API and integration, IT project delivery.
- Insurance industry experience

**IMPORTANT: You must possess an employment status that will allow work from our Montreal or New-York office.**

**For Montréal**

As a newcomer, you'll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion.

But it’s not all work, you’ll also be part of a dynamic team that enjoys spending time together and having fun.

In addition to this, we will provide you with