Environmental Laboratory Sample Logistics Supervisor

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you

Imagine being surrounded by the brightest minds in the industry.

Bureau Veritas is looking for an

ENVIRONMENTAL LABORATORY SAMPLE LOGISTICS SUPERVISOR

This is a Full-Time position with Medical Benefits and Retirement Savings Plan

As a SAMPLE LOGISTICS SUPERVISOR, your responsibilities are:
Supervisory laboratory position that requires knowledge of chemistry and laboratory procedures.
- Maximize human, equipment and financial resources on a daily basis and ensure that they are used appropriately.
- Responsible for producing quality client services in the functions of sample inspection, sample login, distribution of samples into the lab, sample archiving, and sample supply logistics to ensure that client and Bureau Veritas requirements are met.
- The supervisor will maintain a good working environment in his/her group in order to meet employee satisfaction in terms of safety, training, recognition, and empowerment, and for continuously improving productivity.
- The Supervisor will work in close relationship with his/her Manager to pursue the organization's strategic objectives and makes recommendations to his/her Manager with respect to long-term improvements of operations and all related policies and process effectiveness.

Key Accountability/Responsibilities:

- Lead and develop staff, including responsibility for recruitment of new employees, setting objectives, evaluating performance and expectations, coaching and mentoring, working jointly with employees in the development of their career path, ensuring that adequate training is provided.
- Coordinate the work schedules, work load and monitor the status of the various work areas throughout the day.
- See to it that the sample inspection, sample entry, delivery, and sample management practices are executed accurately and within a timely fashion in order to ensure that the client requirements are respected and met according to the high standards set forth by the CS Manager;
- Participate in the functions of sample inspection, sample login, delivery of samples into the lab, archiving samples and sample management if and when deemed necessary;
- Monitor and evaluate functional performance of team members, conduct regular coaching sessions, identify opportunities for improvement and develop action plans to ensure continuous growth and effectiveness of service skills and technical expertise.
- Develop and monitor Key Performance Indicators (KPI’s) to measure individual and team effectiveness, including running monthly KPI stat reports for each team.
- Provide clear direction, coaching and support to team members to ensure efficient, effective and professional client interactions with internal/external customers.
- Review, streamline and develop/update departmental processes and work instructions to ensure a high-level “customer experience”, consistency and maximize team efficiencies, while maintaining a focus on quality, innovation and continuous improvement.
- Monitor sample logistics accuracy rates, work with the staff to improve performance in this area and recommend improvements regarding process efficiency.
- Coordinate requests or recommend resource planning, e.g. need for additional staff or equipment.
- Develop strategic plans with the objective of preparing the department for continued growth.
- Provide feedback during budgeting process as required.
- Elevate significant and complex resource issues to Manager.
- Provide Management with production and statistical reports.
- Conduct and take part in meetings to share departmental information, address concerns and obtain ideas for problem resolution and improvements.
- Develop and nurture ongoing relationship with peers in other internal departments and its customers.
- Develop and maintain a positive work environment for employees.
- Support and comply with all Bureau Veritas policies, Quality System and Health & Safety program.
- Responsible for generating, maintaining and updating SOPs and work instructions.
- Ensure that employees are following the SOPs and work to reduce non-conformances.
- Provide information, instructions and assistance to all staff in order to protect the health and safety of our employees.
- Understand and enforce our EHS Policy as well as the Occupational Health and Safety Act.
- Provide all staff with proper, well-maintained equipment, plus any other special personal protective devices which may be required.
- Conduct safety tailgate meetings with staff regularly.
- Conduct weekly PPE audits.
- Participate in monthly worksite inspections of their area.
- Ensure hazard assessments and critical task analysis are done within their area