Reliability Improvement Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time onsite Reliability Improvement Manager in Ottawa, ON, CA we’re looking for? **Your future role** You'll drive fault analysis and reliability improvement initiatives for the Ottawa LRT fleet, ensuring optimal train performance and fostering a culture of continuous improvement. Day-to-day, you’ll work closely with teams across the business (operations, engineering, and OEMs), develop technical procedures and training programs, and much more." We’ll look to you for: - Leading root cause analysis of recurring or high-impact train faults., - Developing and maintaining fault classification systems and reliability dashboards., - Collaborating with engineering and maintenance teams to identify systemic issues and implement corrective actions., - Monitoring fleet performance metrics and reliability KPIs., - Drafting and updating technical procedures for fault diagnosis and resolution., - Standardizing fault reporting and escalation protocols., - Ensuring documentation aligns with safety, quality, and regulatory standards., - Designing and delivering training programs focused on logical fault-finding and structured analysis., - Coaching technicians on using diagnostic tools and interpreting fault codes., - Promoting a culture of ownership, resilience, and continuous learning within the maintenance team." **All about you** We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: - Degree in Engineering, Rail Systems, or a related technical field. , - Experience or understanding of rail maintenance, reliability engineering, or technical operations. , - Knowledge of fault tree analysis, FMEA, or similar methodologies. , - Familiarity with CMMS, diagnostic software, and data visualization tools. , - Excellent communication and technical writing skills. , - Ability to lead training programs and coach technical teams. , - Strong analytical and problem-solving skills. , - Experience in cross-functional collaboration and stakeholder management. , - Adaptability to work in a fast-paced, data-driven environment. , - A mindset focused on continuous learning and process improvement. **Things you’ll enjoy** Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also: - Collaborate with transverse teams and helpful colleagues , - Work with cutting-edge rail systems and advanced diagnostic tools , - Progress towards becoming a key leader in reliability engineering and operational excellence , - Utilise our inclusive and innovation-driven working environment" , - Contribute to innovative projects, - Steer your career in whatever direction you choose across functions and countries, - Benefit from our investment in your development, through award-winning learning You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you **Important to note** As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone. **Job Segment**:Technical Writer, Manager, Business Process, Technology, Management