Dental Receptionist

2 weeks ago

Vancouver, Canada Dental Clinic Kitsilano Full time

Our busy, independent, female-owned dental clinic is looking for a receptionist to join our growing team This is a non-corporate, solo-dentist office where we value teamwork and patient care.

The receptionist plays an essential role in keeping our front desk organized and ensuring every patient has a positive experience. We are looking for someone with at least one year of dental reception experience in a Canadian office who is confident with Cleardent, understands insurance billing, and is proactive with recall and patient follow-ups.

If you are passionate about providing exceptional patient care and thrive in a fast-paced environment, we would love to hear from you.

We offer a friendly and supportive environment, competitive salary, and indoor parking.

Flexible schedule**:2 to 4 days per week**
Available workdays**:Sunday, Monday, Wednesday, and Thursday**
Hours**:10:00 AM - 6:00 PM**

**Responsibilities**:

- Greet patients and create a welcoming environment
- Answer phone calls and manage appointment scheduling
- Handle recall bookings and follow-up calls
- Update and maintain electronic patient records
- Verify insurance and process direct billing
- Manage AR, collections, and payment processing
- Provide patients with clear financial information
- Assist lead admin with administrative duties
- Keep the reception area clean and organized

**Requirements**:

- Minimum 1 year of experience in a Canadian dental office
- Proficiency with Cleardent software is a strong asset
- Strong skills in recall scheduling, insurance processing, direct billing, and AR
- Knowledge of dental terminology and procedures
- Ability to handle multi-line phone systems
- Excellent organizational skills and attention to detail
- Professional communication and customer service skills
- Ability to maintain patient confidentiality

**Job Types**: Full-time, Part-time, Permanent

Pay: $25.00-$30.00 per hour

Expected hours: 15 - 30 per week

**Benefits**:

- Extended health care
- On-site parking

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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