Branch Supervisor

2 weeks ago

Burlington, Canada MARKS SUPPLY Full time

**Want to join a winning team in a highly successful company? Looking for the next step in your career? Looking to make the move into management**

**We're looking for a highly motivated self-starter to join our expanding multi-branch plumbing/HVAC wholesale and luxury showroom business. We currently have an Branch Supervisor opportunity in our Mississauga branch.**

If you take pride in excellent customer service, want the chance to prove yourself, and desire to work for a fast growing, employee centered company with great benefits, bonus and recognition programs, then Marks Supply is the place to be.

**Responsibilities and Duties**

**Reporting directly to the GTA Regional Manager, the primary objectives are**:

- Supervise branch staff (Inside and Counter Sales), maintaining strong and positive internal relationships:

- Work to resolve employee concerns quickly and in strict confidence, keeping branch manager updated on staff management issues
- Ensure company policies and procedures are fairly and consistently implemented and enforced
- Ensure staff is receiving proper training to maximize their effectiveness in their positions
- Promote teamwork within the branch
- Promote superior customer service and branch profitability:

- Handle customer concerns quickly and professionally
- Keep customers and staff up to date on new products, coordinating seminars and new product introductions
- Responsible for Health & Safety program at the branch
- Demonstrate personal responsibility and accountability daily with regard to attitude, job performance, professionalism and commitment to continuous development
- Support and promote the company’s Core Values of Personal Excellence, Teamwork and Achievement.

**Qualifications and Skills**
- Five years plumbing or HVAC experience with demonstrated product knowledge
- Proven supervisory skills including experience hiring, coaching, disciplining, scheduling and providing training for employees
- Ability to deal with situations quickly and calmly under emergency conditions
- Ability to work in a fast-paced environment with high pressure for results, organizing and managing multiple tasks
- Ability to exercise sound judgment when dealing with customers and employees
- Ability to lead and motivate a staff to meet and exceed personal and company goals and objectives
- Ability to achieve strategic goals and objective with little supervision
- Excellent interpersonal skills for building and maintaining good working relationships with customers and employees
- Ability to create and work in a team environment to achieve both company and personal success

**Benefits**

Competitive wage and comprehensive benefits package (extended health, dental, disability, life insurance, EAP) after 3 months.

Bonus program.

Extensive training program and tuition assistance benefits

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off

Work Location: In person

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