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Retail & Taproom Manager

3 weeks ago

Guelph, Canada Wellington Brewery Full time

**Retail & Taproom Manager**

**Full-time. Permanent**

**Wellington Brewery
- Guelph, ON**

Wellington Brewery is Canada's oldest independently owned microbrewery. Based in Guelph, Ontario, we craft our award-winning beers with a focus on quality, sustainability, and creativity and transforming Ontario’s brewing culture to stand for people and the planet. As an independent and locally owned brewery, we take pride in being an engaged member of the community, taking part in countless events and supporting charitable causes that make a difference in our community. We believe that beer is best when it’s fresh and made in our community.

We have a fun and inclusive work environment that encourages staff to learn about craft beer through staff samplings and beer events. We also offer some pretty great job perks including after work pints, regularly hosted company gatherings, beer allotment (taxable) and fun collaborations.

We’re seeking a Retail & Taproom Manager to join our team. They will oversee the daily operations of our Retail Store and Taproom with a focus on delivering exceptional customer service, improving operational efficiency, driving profitability while creating memorable customer experiences that reflect the Wellington brand and values.

The Retail & Taproom Manager is a key position who must be a self-starter with great energy, a team player who likes people - colleagues/customers/suppliers. You want to be a part of something special and you’re always looking to grow. All aspects of the brewery function best with communication across all departments so you’ll be aware of, and partially involved in all parts of the business.

**Key Responsibilities**
- Supervise and schedule staff to work in retail store, taproom, off-site at events, and farmer’s markets
- Train staff and write Standard Operating Procedures (SOPs) for tasks
- Inventory management for retail store and tap room. Ordering and maintaining supplies working with the

Logistics team and Purchasing & Inventory Controller
- Ensure compliance with AGCO, public health, and internal guidelines
- Manage private taproom rentals to deliver exceptional results and exceed event expectations
- Develop on-site events and promotions that drive traffic to the brewery and align with broader marketing strategies
- Maintain a food menu with a focus on quality and an eye on profitability
- Input weekly sales and reconcile cash deposits for accounting team
- Analyze weekly sales and work with management to implement changes that align with business goals
- Collaborate with the Marketing team to build on strategies and initiatives that increase sales, grow profitability, and build the Wellington brand
- Maintain POS system(s) and other essential equipment. Work with the Maintenance Manager or outside contractors to repair
- Ensure staff and procedures meet safety requirements set out by JHSC, OHSA requirements, and internal policies
- Uphold Wellington Brewery’s Code of Conduct and values in all communications and interactions
- Oversee taproom beer lineup and foster a passion for craft beer education
- Represent the Wellington Brewery brand by delivering excellent customer service

**Qualifications**:

- 3+ years of staff management experience in retail and/or hospitality
- A natural leader with experience coaching staff and building team morale
- Excellent communication skills with an ability to work with staff at all levels and all departments
- A passion for craft beer and hospitality with an eagerness to learn and share knowledge
- Experience with draft beer systems and food preparation
- Keen business acumen with ability to analyze performance and identify cost-saving opportunities with management team
- Ability to thrive in a fast-paced environment, set priorities, and achieve results
- Outgoing and social personality that creates a welcoming environment for people of all backgrounds
- Availability to work longer days when required with regular work days scheduled from Tuesday to Saturday (40 hours)
- Experience with POS systems specifically Touchbistro and Shopify POS would be considered an asset
- Smart Serve and Food Handlers certifications
- Familiarity with Microsoft Office operating systems
- Ability to lift 35 lb cases and 165lb kegs regularly and various sized boxes periodically.

Wellington Brewery is an equal opportunity employer. We promise to consider all qualified applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected rights. We will attempt to provide accessibility accommodation during the recruitment process, please just let us know and we will make sure your needs are met.

**Salary**: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount

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