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Credit Collections Specialist

3 weeks ago

Québec, Canada Echotape Full time

ECHOtape is a leading North American supplier of Pressure Sensitive Tapes. With almost 50 years of industry experience, we recognize that people are our greatest resource. The success of our company is built upon the combined efforts of every employee and their interactions with each other and with our valued customers. Each person, regardless of title or role, is integral to our company’s well-being.

**Responsibilities**:

- Proactively investigate and assess credit risk of a customer portfolio, including regular reviews of credit limits
- Credit investigation and approval of new customers
- Manage accounts with past due balances to ensure timely payments and remain in good standing
- Review and approve orders on credit hold
- Achieve collection objectives in order to meet department and companywide targets
- Act as a backup to colleagues, when required

**Qualifications**:

- Minimum of 3 years of credit and collections experience
- Strong analytical skills in investigating and resolving discrepancies
- Ability to research and read financial information, including financial statements
- Strong problem-solving skills and a sense of urgency
- Excellent communication and interpersonal skills
- Proficiency with Microsoft Office suite

ECHOtape est l’un des principaux fournisseurs de rubans autoadhésifs en Amérique du Nord. Avec presque 50 ans d’expérience dans l’industrie, nous croyons que les gens de notre équipe sont notre plus grande ressource. Le succès de notre entreprise repose sur les efforts combinés de chaque employé et sur leurs interactions entre eux et avec nos inestimables clients. Chaque personne, quel que soit son titre de poste ou son rôle, est un élément du bien-être de notre entreprise.

Le mandat du analyste des comptes débiteur est de gérer le risque financier d’un portefeuille de clients ciblé, d’analyser et d’ouvrir de nouveaux comptes, d’approuver les commandes des clients, de collecter les créances en souffrance et d’appliquer des liquidités au besoin. Ce rôle appuie les objectifs stratégiques globaux de l’entreprise visant à élargir notre clientèle et à maintenir un flux de trésorerie sain.

**Responsabilités**:

- Enquêter de manière proactive et évaluer le risque de crédit d’un portefeuille de clients, y compris des examens réguliers des limites de crédit
- Enquête sur le crédit et approbation de nouveaux clients
- Gérer les comptes dont les soldes en souffrance sont en souffrance afin d’assurer des paiements en temps opportun et de demeurer en règle
- Examiner et approuver les commandes en attente de crédit
- Appliquer et traiter les paiements à partir des comptes clients, y compris les chèques, les TEF et les cartes de crédit
- Atteindre les objectifs de collecte afin d’atteindre les objectifs du service et de l’entreprise
- Servir de remplaçant à vos collègues, au besoin

**Qualifications requises**:

- Minimum de 3 ans d’expérience en matière de crédit et de recouvrement
- Solides compétences analytiques dans l’enquête et la résolution des écarts
- Capacité de rechercher et de lire de l’information financière, y compris les états financiers
- Solides compétences en résolution de problèmes et sentiment d’urgence
- Excellentes compétences en communication et compétences interpersonnelles
- Maîtrise de la suite Microsoft Office

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
The safety of our employees remains our priority. During the pandemic, we have implemented preventative measures as directed by health and government officials to help reduce the risk of spreading the virus and to ensure safety for all employees.

Work Location: Hybrid remote in Montréal-Ouest, QC