Office Services Assistant

2 weeks ago

Vancouver, Canada B.C College of Nurses and Midwives Full time

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? This role in the Operations department is responsible for professional and efficient managing of visitors, consumers, telephone calls and messages.

**This position is unionized and is an in-office position. Our office is located at 200 Granville Street in Downtown Vancouver. The current collective agreement can be found **here**.**

**KEY RESPONSIBILITIES**

As recorded in the Collective Agreement with MoveUP Together (COPE Local 378), the responsibilities of the role will include the following:

- Performs routine word processing tasks to produce, with the aid of existing templates, routine reports, correspondence, memoranda, standard office forms and facsimiles.
- Responsible for maintaining non-complex filing, and record systems. Assists in reproduction of documents (photocopying, collating, etc.)
- Performs routine data entry tasks using the organizations software and other online systems.
- Greets and receives visitors, answers phone calls, takes messages, answers routine questions, gathers or relays standard or straightforward information.
- Receives, sorts, distributes and processes facsimile transmissions, mail and courier packages.
- Maintains appropriate levels of standard office supplies as directed.
- Makes office equipment and room booking arrangements as required; performs general catering duties including preparing meeting rooms for scheduled use, supply of refreshments and cleaning afterwards.
- Generally, maintains tidy work areas.
- May be assigned to provide similar clerical support to other departments or to float to other areas of the organization to provide support of a similar nature as required.

**EDUCATION & SKILLS**
- Holds a secondary high school diploma;
- Be able to type at least 40 wpm;
- Ability to exercise some independence of judgment and action while under direct supervision.
- Ability to adhere to established guidelines, procedures and practices.
- Ability to work cooperatively and collaboratively with others, and make a positive contribution to the team.
- Ability to adapt to changing priorities.
- Ability to maintain confidentiality of information received in work.

**HOW TO APPLY**

**Please note**: BCCNM is committed to providing a safe and healthy environment for all College staff. Any employee hired must be fully vaccinated against COVID-19 or must have a BCCNM approved exemption before beginning work for the College.

**About the BC College of Nurses & Midwives**

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

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