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Client Care/reception
2 weeks ago
**About The Role**:
Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Reception experience in a medical environment and VOA is an asset.
**What We Offer**:
- Competitive Hourly Wage
- Potential Path to Equity
- Comprehensive Benefits Include: Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off
- Staff Discount Program For Products And Services Purchased At The Hospital
**Meet VetCare**:
VetCare (vet-care.ca) is a proudly Canadian-owned acquirer and operator of veterinary practices, based in Vancouver, and with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.
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