Supervisor, Warehouse

**Position Objective**

To ensure the smooth and efficient operation of the warehouse during scheduled shifts, perform checking, shipping and receiving functions as required and support management by supervising the shift employees in compliance with the union contract.

**Duties and Responsibilities**

Job Knowledge
- Coordinate deliveries in the market
- Ensure proper pallet return/exchange
- Coordinate customer credit returns, documentation and reporting
- Assist with customer orders and ensure customer satisfaction
- Assign workers to offload incoming trucks for receiving operation
- Assist with the unloading of trucks in a safe and timely manner; print paperwork and labels in preparation for loads arrival
- Ensure quality and integrity of product is maintained by storing product in appropriate cooler temperatures
- Ensure product is put in the appropriate bin location within the cooler to ensure inventory accuracy
- Ensure proper documentation is obtained from the drivers, confirming correct destination
- Oversee the restocking of coolers with inbound product
- Create, manage and administer inventory functions for the shift; including but not limited to, list for selectors, quantities in the system, and pallet control process

Accountability
- Maintain and ensure the quality and image of the selling floor is in line with Company standards
- Opening and closing of the facility
- Maintain proper handling and quality of the produce
- Ensure that all outgoing orders are accompanied with appropriate documentation
- Ensure loads for shipments, receiving of loads, and other assigned tasks are completed by workers in a timely manner

People Management
- Supervise shift employees to ensure maximized productivity, smooth flow of product in and out bound, product integrity, inventory and efficient management of employee schedules (breaks/lunches/etc.)
- Opening and closing of facilities
- Supervise shift employees to ensure completion of work orders, transfer output, assign appropriate breaks, monitor compliance, oversee shipping & receiving operations
- Train, coach, monitor all staff on operational procedures, policies, safety regulations, etc.
- Delegate work to staff according to operational needs and assign work according to urgency of order completion in accordance with the collective agreement.

Communication
- Maintain good relationships and communication with internal and external customers
- Maintain communication with staff throughout shift as required
- Communicate with management groups to ensure smooth transition from shift to shift
- Ensure appropriate parties are notified (Sales, Buyers, Quality Control) of product rejections due to quality issues
- Communicate and collaborate with system and key stakeholders

Detail Oriented
- Oversee Shipping and Receiving documentation pertaining to pickups and deliveries
- Ensure Shippers manifest quantity match internal product orders/documentation
- Record product quantities in the internal system
- Ensure physical put away is completed and documented in the system

Push for Results
- Efficient and timely flow of product in and out bound
- Minimized product shrink as a result of damage and/or loss of product
- Organized and esthetically appropriate storage and maintenance of product
- Accurate inventory
- Excellent customer service
- Effectively managed schedules
- Product Integrity

Compliance
- Ensure the clean and safe condition of the warehouse to operating and legislative standards
- Maintain a clean work environment
- Ensure proper product handling to maintain product integrity, safety, food handling regulations, HACCP, BRC, GMP and applicable guiding legal regulations

Promotes and works to maintain workplace health and safety, through active compliance with all workplace health and safety policies and procedures.

Any other duties as required.

**Salary**: From $50,000.00 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- warehouse: 1 year (preferred)