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Field Service Representative

2 weeks ago

Calgary, Canada Siemens Healthineers Full time

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Come and join our global team as a Field Service Representative servicing our medical diagnostic imaging equipment. This remote role is based out of Calgary, Alberta.

As a **Field Service Representative, you** will be responsible for:

- Servicing, maintaining and commissioning of medical diagnostic imaging equipment
- Promptly following up and following through to customer resolution
- Displaying a high level of critical thinking to bring successful resolution to complex problems
- Controlling and completing electronic documentation
- Guiding the maintenance of tools, testing equipment and calibrating material
- Planning and scheduling of service and maintenance duties
- Interfacing with customers to provide quality service and support

This position may suit you best if what is below sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers.
- Able to multitask and work in a fast-paced environment
- Accurate and displays strong attention to detail
- Demonstrates ownership and accountability
- Exceptional communication skills
- Excellent planning, critical thinking and time management skills

Required skills to have for the success of this role:

- Biomedical Electronics or Electronics Technologist or equivalent diploma
- Solid computer skills
- Customer service experience
- Field service experience in the medical technology sector is an asset
- Valid driver’s license
- Clearance to travel domestically and internationally for training purposes (without restrictions)
- Must have a valid passport

**Who we are**:We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

**How we work**: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers' businesses, please visit our company page at Siemens Healthineers Canada.

The annual base pay for this position is:
Min $60,900 - Max $113,100

Base pay offered may vary depending on job-related knowledge, skills, and experience. Siemens Healthineers offers a variety of health and wellness benefits including paid time off and holiday pay.

Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SIN) Criminal background checks, Immunizations and Annual TB testing Healthcare training.

**Accessibility**:Siemens Healthineers is committed to excellence in serving all employees and customers, including people with disabilities. Siemens Healthineers will strive to ensure that policies and procedures established with respect to the provisions of its goods and services to persons with disabilities are consistent with the principles of dignity, independence, integration and equal opportunity as provided in the Accessibilities for Ontarians with Disabilities Act, 2005. Siemens Healthineers will continue to attempt to meet the needs of all its customers, including but not limited to persons with disabilities, in an effective and timely manner.

By submitting personal information to Siemens Healthineers or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Notice here.

**To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward re