Retail Sales Clerk

Work Term: Permanent
- Work Language: English
- Hours: 30 to 48 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work site environment**:

- Odours
- Air conditioned
**Work setting**:

- Retail business
**Tasks**:

- Operate cash register
- Provide advice about merchandise
- Assist in display of merchandise
- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
- Prepare merchandise for purchase, rental or lease
- Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
- Train and supervise staff
- Stock shelves and display areas
- Price items using stamp or stickers according to price list
- Prepare reports on sales volumes, merchandising and personnel matters
- Obtain articles for customers from shelf or stockroom
- Keep stock clean and in order
- Direct customers to location of articles sought
- Calculate costs, process refunds and attend to other financial transactions
- Bag, box or parcel purchases for customers, for shipment or delivery
- Suggestive selling
- Clerical duties (i.e. faxing, filing, photocopying)
- Order picking
- Perform general cleaning duties (i.e. sweeping, mopping floors)
- Process money, cheques and credit/debit card payments
- Scan items
- Tabulate total payment for goods or services required
- Receive payment for goods or services
- Calculate daily/shift payments received and reconcile with total sales
- Stock shelves and clean counter area
- Greet customers
- Wrap or place merchandise in bags
- Provide customer service
- Advertise and/or promote products, sales or services
- Assemble, install and set-up merchandise/products
- Accept reservations or take-out orders
- Wax and polish floors
- Unpack products received by store and count, weigh or sort items
- Calculate foreign currency exchange
- Participate in promotional activities
- Verify the age of customers when selling lottery tickets, alcohol or tobacco products
- Monitor all entrances and exits, request proof of payment when necessary
- Carry customer's purchases to parking lot and pack orders in customers' vehicles
**Supervision**:

- 5-10 people
**Computer and technology knowledge**:

- Price scanner
- MS Excel
- MS Word
- Electronic cash register
- Interac machine
- Computerized inventory record keeping and re-ordering system
**Equipment**:

- Security system
**Security and safety**:

- Bondable
**Work conditions and physical capabilities**:

- Bending, crouching, kneeling
- Fast-paced environment
- Handling heavy loads
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Work under pressure
- Attention to detail
- Ability to distinguish between colours
- Combination of sitting, standing, walking
**Own tools/equipment**:

- Steel-toed safety boots
**Personal suitability**:

- Adaptability
- Collaborative
- Efficiency
- Goal-oriented
- Hardworking
- Integrity
- Positive attitude
- Proactive
- Time management
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Excellent oral communication
- Initiative
- Accurate
- Excellent written communication
- Client focus
- Ability to multitask
- Punctuality
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?