Branch Manager

2 days ago

London, Canada GUS Full time

**Position**: Branch Manager - Greater London Area**

**Schedule**: Full-time

Work Location:

- Supreme Restoration Services Inc., Greater London Area
- On-site presence at assigned projects and operational locations

We’re looking for another trusted member to join our growing team as we expand into the Greater London Area.

At GUS, “Count on us, Count on GUS” isn’t just a tagline, it’s a commitment. We’re a network of professionals who lead with heart, take pride in quality, and show up when it matters most. The new GUS member we are looking for will have a strong background within the Emergency Insurance Industry, significant business acumen and exceptional leadership skills.

**_
Your future daily responsibilities will include:_**

**Office Setup & Launch**:

- Collaborate with the launch team to establish the new branch
- Hire and onboard staff
- Coordinate with the Windsor Operational Coordinator to implement company procedures
- Ensure compliance with internal policies and industry standards

**Team Leadership**:

- Build and lead a high-performing, motivated team
- Foster a work culture rooted in **teamwork, accountability, and continuous improvement**
- Promote and model Supreme’s core values

**Project Management**:

- Oversee claims and project workflows in the initial launch phase (first 6-12 months)
- Support the on-call process in collaboration with a Sr. Technician

**Business Development**:

- Develop and execute marketing strategies with the District Manager and Marketing team
- Build and maintain strong relationships with insurance agents, property managers, and local stakeholders

**Operational Management**:

- Oversee daily operations, quality control, and safety compliance
- Monitor financial performance, including pricing strategies and profit margins

**Customer Relationship Management**:

- Ensure outstanding customer service and follow-up
- Gather client feedback to help improve service delivery

**Reporting & Accountability**:

- Report on branch performance, challenges, and KPIs to the Director of Expansion
- Use performance metrics to identify growth and improvement opportunities

**_You’re the right fit if you have:_**
- A Bachelor’s degree in Business, Management, or related field (_or equivalent experience_)
- At least **5 years of experience** in the insurance restoration industry as a Project Manager or General Manager
- Strong leadership and team-building abilities
- Excellent communication and negotiation skills
- Solid understanding of insurance restoration best practices
- Experience launching a new office or territory an asset
- Existing connections in the insurance or real estate community in the area an asset
- Financial fluency (budgeting, forecasting, reporting) an asset

**_Why join GUS?_**
- **Salary**: $90,000-$120,000+ based on experience
- **Bonus**: Performance-based incentive program
- **Benefits**: Comprehensive medical coverage
- **Perks**: Company vehicle provided

At GUS, every trusted member brings something unique to the team — and that’s exactly what makes us stronger. We can’t wait to welcome you.

**Count on us. Count on GUS.

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