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Inside Sales

11 hours ago

Dorval, Canada DXP I NatPro Full time

Rend compte directement à : Responsable du service client - Applications

Lieu : Un de nos bureaux Natpro situés au Canada.

PRINCIPALES TÂCHES ET RESPONSABILITÉS:

- Développer et maintenir des relations de travail étroites avec les ventes internes, les ventes externes, la direction des ventes et les représentants des fabricants pour les produits représentés par Natpro.
- Effectuer un examen technique complet et sélectionner l'équipement approprié pour répondre aux spécifications du client fournies dans la demande de devis (RFQ).
- Préparer des devis détaillés pour soumission.
- Travailler directement avec les fabricants représentés pour obtenir des informations techniques, les prix des projets et les exigences spéciales.
- Veiller à ce que tous les devis et commandes soient préparés et soumis conformément aux engagements de calendrier.
- Pour les commandes/contrats, aider à la préparation de la documentation technique interne telle que les fiches de commande et les bons de commande à différents fournisseurs. Chargement initial des contrats dans le système ERP de l'entreprise.
- Effectuer un transfert vers le groupe des opérations de manière approfondie et complète pour exécution.
- Soutenir le groupe des opérations sur:

- Examen technique / approbation des données/dwg des fournisseurs
- Révisions des documents / dessins retournés par le client, y compris les exigences des ordres de modification.
- Développer et maintenir des rapports d'activité de projet indiquant l'état (par exemple, pré-faisabilité, budget, RFQ).
- Travailler avec l'équipe de soutien et la direction pour renforcer la réputation de Natpro en tant qu'entreprise basée sur la connaissance, fournissant des équipements techniquement supérieurs et de haute qualité.

FORMATION, FORMATION, COMPÉTENCES ET EXPÉRIENCE:
Exigences:

- Deux à cinq ans d'expérience avec des équipements rotatifs.
- Compréhension des diagrammes de processus (P&ID, PFD).
- Capacité à présenter efficacement des idées et influencer les décisions d'achat.
- Connaissance approfondie et démontrée des processus impliqués dans les marchés et produits représentés.
- Excellentes compétences en communication, tant écrites que verbales.
- Compétences analytiques démontrées nécessaires pour l'examen et les commentaires sur les documents techniques.
- Compétences informatiques supérieures, en particulier Excel, Word et Outlook.
- Compétences organisationnelles supérieures - autonome et capable de travailler de manière indépendante avec peu de supervision.
- Formation technique et antécédents mécaniques.

Atouts:

- Systèmes intégrés
- Rédaction de spécifications techniques
- Pompes/Compresseurs
- Ingénieurs consultants
- Désignation C.E.T.
- Bilinguisme français/anglais est un atout.

TRAITS PERSONNELS:

- Doit être articulé et présentable.
- Faire preuve de ténacité avec une approche diplomatique.
- Aimer travailler avec une grande variété de personnes, tant à l’interne qu’à l’externe, dans un environnement de bureau.
- Faire preuve d'un sens de l'urgence face aux tâches à accomplir.
- Forte maîtrise des principes de la matrice temps-tâche.

**English version**

DXP | Natpro is seeking an experienced and highly motivated Inside Sales / Applications Specialist to join our dynamic team. The Inside Sales / Applications Specialist will work closely with the Outside Sales team to review and develop comprehensive pumping solutions and generate formal quotations for our clients in multiple markets across Canada. In this role you will be reviewing RFQ’s, working with key suppliers and preparing proposals offering the best possible solution for multiple products in the industry. As the project moves to the next step you will be responsible for ensuring a clear and developed plan to forward to the Operations Team for execution.

Directly reports to: Customer Service Manager - Applications

Location: Any of our Natpro offices located in Canada.

**PRIMARY DUTIES AND RESPONSIBILITIES**:

- Develop and maintain close working relationships with inside sales, outside sales, sales management, and manufacturers’ representatives for Natpro’s represented products.
- Execute a full technical review and select appropriate equipment to meet client specifications provided in the Request for Quote (RFQ)
- Prepare comprehensive quotations for submission.
- Work directly with represented manufacturers to obtain technical information, project pricing and special requirements.
- Ensure all quotations and orders are prepared and submitted as per schedule commitments.
- For orders/contracts, assist in preparing internal technical documentation such as sales order work sheets and purchase orders to various Suppliers. Initial loading of contracts into the corporate ERP system
- Complete a hand-over to the operations group that is thorough and complete for execution.
- Support operation group on:

- Technical review / approval of vendor data/dwg
- Client returned document / drawing revisions including Change Order