C&i Operations Leader

Posting Description:
**Operations Leader; Construction & Infrastructure**

Aon is looking for an Operations Leader for its Construction & Infrastructure group. This vacancy is eligible under Aon's SmartWorking policy and is therefore a hybrid role with the flexibility to work both virtually and from our Toronto office.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**
- Management responsibility for C&I Managers and Leaders as assigned by National Leader and or C&I Chair, Doug Correa;
- Work with National Leader and the C&I Managers on colleague initiatives including Talent Review, Goal Setting and Training;
- Work in conjunction with C&I Managers to drive Account Receivable performance;
- Work in conjunction with National Leader and other key C&I stakeholders to develop and deliver forward looking business plans;
- Collaborate with the C&I Operations Committee to establish and oversee C&I working groups focused on key initiatives;
- Identifying specific client and prospect needs and developing innovative and cost effective solutions;
- Work with C&I Managers and Aon colleagues to develop and deliver on procedures and ensure internal client files and correspondence are in compliance with Aon audit standards;
- Working with the National Leader and C&I Managers to execute Aon’s 3x3 plan, cross-selling and expanding the existing insurance programs with our clients; assist colleagues to develop and manage client relationships in order to increase penetration sales and cultivate new business opportunities;
- Work with C&I Managers to ensure effective collaboration within regions and branches;
- Participating in industry sponsored events and maximize opportunities to become involved with various industry committees;
- Other related duties and responsibilities as assigned.

**How this opportunity is different**

As part of an industry-leading team, you will help drive best practices, client service excellence and operational rigor. As Operations Leader, you will report directly to the National Leader, C&I, Chris McLean.

**Skills and experience that will lead to success**
- Experience managing people and leading teams
- 15 years of either insurance or surety experience
- Strategic planning
- Strong communicator

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

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