Office Supervisor, Warehouse Support

5 days ago


Longueuil, Canada TW Full time

**Company Description** Be part of a community of authentic, proud and trusted people.**

Our Heavy Vehicle Parts Division is Canada’s largest truck and heavy-duty vehicle parts distribution network. This division’s banners include Traction, TW and Cadel. Servicing the transport, construction and farming sectors, we keep them**moving **forward.** We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers.

Send us your resume and join a people-centric company with a reputation of excellence.

Our distribution center in Longueuil is looking for an Office Supervisor, warehouse support.

We offer a competitive salary, an attractive benefits package, and company discounts. Additionally, we provide training throughout your career to support and guide your professional development.

Your role is to ensure the smooth operation of activities related to billing (rebilling), credits, purchasing programs, purchase costing, delay verifications, and verification of transportation costs/billing, ensuring they are done efficiently.

Supervising the Customer Service department is also part of the daily management responsibilities of this position.

Your main responsibilities:

- Organize, review, and supervise the effective implementation of corporate procedures and policies.
- Participate in the development of continuous improvement of processes and policies and their impacts on entities (distribution center and stores).
- Participate in the budgeting process, analyses, and other projects.
- Organize, supervise, and train a team of Customer Service agents to handle customer requests.
- Evaluate the team's performance and ensure good communication with customers.

**Qualifications**
To join our team, you need, among other things:

- A DEP or DEC in accounting or at least 3 years of experience in a similar position and in a high-volume environment.
- Good knowledge of Excel for performing VLOOKUPs and pivot tables.
- ** Bilingualism, French and English, as you will frequently collaborate with clients across Canada.**

**Additional Information



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