Client & Family Engagement Lead

2 weeks ago

Thunder Bay, Canada St Joseph's Care Group Full time

**Bargaining Unit: NON-UNION**
**Status: Full Time**
**Department: Client & Family Engagement**
**Site: Heritage & Sister Leila Greco Apartment**
**Location: Thunder Bay, Ontario**
**Shifts: Days**
**Rate of Pay: $69,119.70-86,394.75**

Reporting to the Manager - Seniors' Supportive Housing, the Client & Family Engagement Lead will take a lead role in getting feedback from stakeholders including clients and families on program development that will enable clients to live in seniors supportive housing longer and safer, further delaying or eliminating the need to transfer to long-term care.
Key responsibilities of this role will include developing meaningful and collaborative relationships that will inform service planning and improvements of the supportive housing program.

**Qualifications**:
**Education/Experience**:

- A minimum of an undergraduate or graduate degree in a related field with demonstrated knowledge of seniors' health in a community setting
- Demonstrated experience in group facilitation, facilitating meetings, and reporting
- Experience working with seniors and knowledge of community resources

**Skills/Abilities**:

- Demonstrated ability to identify systemic issues, plan improvements, measure success and continue quality improvement
- Excellent communication skills (oral and written) to effectively communicate and collaborate with clients and families
- Skills related to preparing presentations and the ability to connect with the target audiences
- Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g., Word, Excel, Visio, Power Point and Outlook)

**Assets**:

- Registered member in good standing with applicable professional college in Ontario is considered an asset (e.g. College of Nurses of Ontario, Ontario College of Social Workers and Social Service Workers, Ontario College of Psychologists, College of Registered Psychotherapists of Ontario, College of Occupational Therapists of Ontario)

**CONDITIONS OF EMPLOYMENT**:
This position shall be conditional upon a satisfactory Criminal Record and Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions
- Will be required to travel to various work locations throughout Northwestern Ontario and provide own reliable transportation

- **_At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG._**

**_Accommodations are available upon request at any stage in the selection process. _**

**_Please note that bargaining unit applicants will be considered prior to other applicants in accordance with the terms of the applicable collective agreement. _

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