Order Desk Clerk
2 weeks ago
_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 75 Company stores and 150 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._
The Order Desk is primarily responsible for processing order requests from internal and external customers, to either meet or exceed service level requirements from external customers to sales, production, inventory and the labs.
**This individual should be available to work Monday to Friday.**
Cloverdale offers a very competitive compensation package and strives to be The Place to Be not only for customers but employees as well.
**Wage is negotiable based on experience.**
**WHAT WE OFFER**
- Company paid benefits - Medical, Dental and Vision
- Annual cost of living salary increases
- Profit-sharing Program
- Family Assistance Program
- Staff Discounts
- Comprehensive training
- A supportive and growth-oriented management team
- A great work environment with collaborative and caring colleague
**RESPONSIBILITIES**
- Process customer orders, and address their feedback.
- Order office supplies, maintain inventory and perform general office duties as required.
- Assist in recommending products and solutions to meet customer’s needs and expectations.
- Enter orders and maintaining records in our Database and POS system, as well as issue customer receipts.
- Coordinate customer and potential customer needs and expectations with sales reps and production staff.
- Answer retail and industrial customer inquiries by phone or electronically.
**QUALIFICATIONS**
- At least 1 year of customer service experience is a must
- Capable of sitting for long periods of time
- Strong organizational, time management and multi-tasking skills
- Familiarity with production/warehouse facility sale procedures an asset
- Understands the inventory control process
- Ability to work independently or as part of a team
Our employees enjoy excellent work environments, respectful workplaces with credible leadership and receive fair remuneration and annual profit sharing. Be part of a Canadian family owned business and be valued, appreciated and respected
Pay: $22.00-$23.00 per hour
**Benefits**:
- Casual dress
- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Profit sharing
- Store discount
- Vision care
Ability to commute/relocate:
- Calgary, AB T2C 2B4: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you capable of sitting for prolonged periods of time?
**Experience**:
- Customer service: 1 year (required)
- Paint/Coatings: 1 year (preferred)
Work Location: In person
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