Content Writer

2 weeks ago

Markham, Canada DecisivEdge Full time

**Content Writer (Customer Experience And Healthcare)**

People Management: No

Travel Required: Occasional

Location: Markham, Ontario, Canada

**Join our Team**:
DecisivEdge is looking to hire an experienced Content Writer who has a background in customer experience and the Healthcare domain.

This role is based in our Markham, Ontario offices on sunny, green Allstate Parkway. We are conveniently located near Highway 404, with a direct connection to the Don Valley Parkway (DVP). The communities of Richmond Hill, Aurora, Newmarket, Scarborough, and north Toronto are located very close to our offices. We are focused on team participation and commit to working a minimum of three days a week in the office and an option of two days a week from home.

The **Content Writer **will be part of a professional, friendly, and fun-loving team that prioritizes its corporate culture focused on four foundational core values:

- Put Integrity First
- Think “We” not “Me”
- Be Passionate
- Execute Flawlessly

**Who We Need**:
As a Content Writer, you will an integral part of developing content in support of our CX strategy and putting it into action. This is part of a global team, with managers in the US, India, and Canada.

**What You’ll Do**:

- Prioritize quality and effectiveness through consistent testing.
- Do the necessary research to understand our buyer needs and challenges.
- Leverage internal product owners’ knowledge and your own research to build a baseline of
- knowledge about our products and services in healthcare, specifically client engagement, to
- make them relatable and desirable.
- Create messaging and positioning that leverages our value propositions to write short-form
- press releases, sales pitches, etc).
- Support long-form content production through writing white papers, eBooks, and authoring of blog
- posts on behalf of the company as well our product managers.

**What You’ll Need**:

- A degree in Marketing or related discipline.
- Minimum 3+ years Writing/Editing experience in content marketing, journalism, or similar roles.
- Curiosity - always in search of the next story. Know how to find it and tell it effectively.
- Project management skills - the ability to develop topics and research, interview internal
- resources and clients and build concrete communication plans.
- Focus on business outcomes - experience with direct response marketing, sales, and
- successful campaign management.
- The ability to easily synthesize data, use cases, and best practices into compelling stories
- that engage our target audiences.
- A proven ability to write about complex topics, and to work in a highly regulated industry,

**What We Offer**:

- A competitive compensation package
- Health, dental and vision coverage
- Paid life insurance and long-term disability coverage
- Registered Retirement Savings Plan (RRSP) with Company matching contributions
- Hybrid work model
- Empowered Company culture
- Paid professional development
- Recognition programs
- Open-door policy
- Diverse team makeup
- Participation in Company sponsored charitable causes

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