Specialist, IT Network

**Description**

**Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.**

This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.

This position will be reporting to the Manager, Network Solutions.

**Functional Accountabilities**
- Ensure network solutions and services are in alignment with Air Canada's business goals and objectives
- Develop and plan strategy, policy and service delivery framework for the Air Canada Network and services
- Establish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activities
- Support the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platforms
- Support the production release management process by managing and participating in deployments and any necessary production regression tests
- Support in delivering evidence of Network Security compliance to audit requests
- Develop and measure performance and functional metrics for all network technologies and services
- Manage vendor's responsibility for delivery of the services in the respective network Infrastructure area
- Responsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada's technology systems
- Define development and testing best practices to be followed in developing and maintenance of Air Canada's technology systems
Participate in all Scrum time boxed activities and ceremonies
- Undertake technical feasibility assessments of proposed solutions based on current technology constraints
- Maintain expert working knowledge of current state network technologies, services, and research emerging technology trends
- Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processes
- Define and enforce technical standards for quality, maintainability, scalability, availability, and security
- Participate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releases
- Oversee development and testing of new features and ensure the optimization of existing ones to drive maximum performance

**Qualifications**
- A relevant University degree/technical certification, and/or relevant experience commensurate to the role
- 9+ years of IT technology
- Expert knowledge in at least one network technology
- Wired LAN
- WiFi
- Voice over IP
- Network Security
- Load Balancing
- Wide Area Network
- Knowledge of current network technologies and trends
- Ability to communicate technical concepts in a non-technical manner
- Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions
- Demonstrates openness and willingness to adapt to different and new ways of doing things
- Takes responsibility for the results and actively participates in the future direction of the organization
- Ability to work cooperatively with others on a team, and to establish and maintain effective business relationships
- Capable of solving complex problems by using a logical, systematic, and sequential approach
- Flexibility and willingness to work extended hours, when required

**Conditions of Employment**:
**Linguistic Requirements**

**Diversity and Inclusion**

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees' unique contributions to our company's success.