Cashier/customer Service Manager

6 days ago


Burlington, Canada Nature's Emporium Full time

Are you passionate about promot

g a healthier lifestyle a

making a
- sitive impa
- on others? Join our clo
- knit team at Na
- e’s Emporium,
- hriving fam

ly-run Hea
- Food Market
- icated to helpin

peopl
- at Well &
- ve Better. If
- u have a genu

ne love for n
- ral and organ
- foods, coupled

the determination to work h
- , collaborate with a dynamic team, and provide exceptional customer experiences, we want you

n board
- are seeking a Customer Servi

Manager K
- Responsibilities:

- Foster a c
- omer-centric culture among the team

mphasizing exceptional s

vice and positive customer interactions.
- Manage and lead a team of cashiers and customer service supervisors, including recruitment, training, ongoing coaching, scheduling, and performance evaluations.
- Ensures cashiers complies with all policies and procedures.
- Monitors customer interactions such as returns, discounts, complaints, and resolutions.
- Ensure compliance with all relevant regulations, including health and safety guidelines, during customer interactions.
- Schedules cashier hours, days off and vacations within established policies.
- Dental care
- Discounted or free food
- On-site parking
- Store discount
- Vision care Day range:

- Every Weekend
- Monday to Friday Shift:

- Day shift
- Evening shift
- Morning shift Work setting:

- Grocery store
- Specialty store Ability to commute/relocate:

- Burlington, ON L7M 5A5: reliably commute or plan to relocate before starting work (required) Education:

- Secondary School (preferred) Experience:

- Supervisory: 1 year (required)
- Customer service: 1 year (required) Work Location: In person



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