Dispatcher

11 hours ago

Ottawa, Canada KTown Delivery Inc. Full time

Excellent opportunity for someone who enjoys working in a fast paced environment; taking calls, managing routes.

**NOTE: THE SHIFT IS 1 PM TO 9 PM**

**PRIMARY RESPONSIBILITIES / SPECIFIC JOB DUTIES**:

- Schedule and dispatch drivers to pick up and deliver loads to and from customers
- Be the reliable point of contact for the drivers to successfully balance the driver’s health and safety with customer requirements.
- Working closely with dock staff to review inbound freight manifest & prioritizing trailers accordingly.
- Assist in achieving the objectives of the pick-up and drop-off (P&D) operations, such as % on-time delivery, stops per hour
- Manage on time performance of deliveries.
- Maintain contact with drivers throughout the day.
- Bring to the attention of the Driver Trainer and/or Driver Management team any driver problems impacting the operation (P&D or Dock).
- Plan the P&D activities and staffing required to meet the objectives (and to advise the Driver Trainer of the requirements).
- Ensure drivers are aware of all/any unusual delivery/pickup requirements and update System.
- Ensure drivers are made aware of all appointment deliveries, cash collects and C.O.D.’s.
- Prioritize and assign pickups to drivers to ensure maximum efficiency.
- To be familiar with all P&D routes and any problem areas.
- Ensure all appointment freight is brought to the attention of the AM Operations Supervisor and is loaded in a way to ensure on time delivery.
- Monitor and track all equipment as assigned or moved.
- To perform driver checkout as required
- To assist drivers resolve any conflicts in a professional manner.
- To ensure all updates in the System are done in real time for statuses of all trucks and trailers.
**MINIMUM REQUIREMENTS**:
Dispatching in an Less than Truck Load (LTL) transport environment, city/local dispatching
Transportation/Trucking Industry experience required
Organization skills, ability to work in fast paced environment
Excellent communication skills, with the ability to communicate in a diverse environment

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Evening shift

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