Field Operations Manager

2 weeks ago

Halifax, Canada Brandt Full time

**Duties &** **Responsibilities**:

- Execute our customer support business plan and strategies to make our parts and service operations distinctive to the customer and profitable for the business. Oversee the successful implementation and execution of these plans through the branch operations.
- Assist locations in guiding and building succession plans for each branch and their key roles.
- Review branch financials and do Monthly reviews with the team; helping identify areas of focus
- Develop plans for improved performance of each department
- Review and follow up on branch visit report cards ensuring clear lines of sight on action items.
- Understand 5S and Lean principles and support them as we roll them out to new stores.
- Ensure dealer audit criteria are met at the branches.
- Collaborate with Division and Regional CSA managers to provide consistent support for the stores.

LI-Onsight

**Required Experience**
- Knowledge of heavy machinery dealer business practices.
- Understanding of Customer Support Processes specifically service operations.
- Skill in interpersonal communications, negotiation, and conflict resolution.
- Knowledge of products, customers, markets and competitors.
- Keen understanding of branch operations for service.
- Financial acumen with a focus on branch GL’s.
- The ability to teach financial acumen to managers.

  • Field Operations Manager

    1 week ago

    Halifax, Canada Brandt Group of Companies Full time

    OverviewDue to current growth, Brandt is seeking a Field Operations Manager - Parts for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor, customer-facing parts support functions. This position executes our strategic business plan and oversees the development of our branch parts teams in our Peterbilt...

  • Field Operations Manager

    2 weeks ago

    Halifax, Canada Brandt Full time

    Due to current growth, Brandt is currently seeking a Field Operations Manager - Parts for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor, customer-facing parts support functions. This position executes our strategic business plan and oversees the development of our branch parts teams in our Peterbilt...

  • Field Operations

    13 hours ago

    Halifax, Canada Clutch Technologies Inc. Full time

    **About Clutch**: We're on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada's largest online used car buyer and retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to...

  • Field Operations Manager

    5 days ago

    Halifax, Canada Brandt Full time

    Due to current growth, Brandt is currently seeking a Field Operations Manager - Parts for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor,  customer-facing parts support functions. This position executes our strategic business plan and oversees the development of our branch parts teams in our Peterbilt...

  • Field Operator

    10 hours ago

    Halifax, Nova Scotia, Canada Detect Full time

    About DetectAt Detect, we're redefining how organizations see and respond to the world around them. Our mission is to turn complex data into clear, actionable insights that drive smarter decisions. We build cutting-edge solutions that fuse technology, geospatial intelligence, and automation to solve real-world challenges — from infrastructure management...

  • Field Operations Manager

    2 weeks ago

    Halifax, Canada Brandt Full time

    Due to current growth, Brandt is currently seeking a Field Operations Manager for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor Ltd. customer-facing service support functions. This position executes our strategic business plan and oversees development of our branch service teams. The service field teams...

  • Field Operations Manager

    7 days ago

    Halifax, Canada Brandt Group of Companies Full time

    Due to current growth, Brandt is currently seeking a Field Operations Manager for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor Ltd. customer-facing service support functions. This position executes our strategic business plan and oversees development of our branch service teams. The service field teams...

  • Field Operations Manager

    5 days ago

    Halifax, Canada Brandt Full time

    Due to current growth, Brandt is currently seeking a Field Operations Manager for the Atlantic region. The Field Operations Manager provides leadership and support for Brandt Tractor Ltd. customer-facing service support functions. This position executes our strategic business plan and oversees development of our branch service teams. The service field teams...

  • Field Operations Support

    1 week ago

    Halifax, Nova Scotia, Canada Eastlink Full time

    Field Operations Support – Task CoordinatorDesignated office:Eastlink6080 Young StreetHalifax, NSThis position is:100% in office position from our designated office.Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer...

  • Regional Parts Field Operations Manager – Growth

    1 week ago

    Halifax, Canada Brandt Group of Companies Full time

    A leading machinery manufacturer is seeking a Field Operations Manager - Parts in Halifax. This role involves executing business plans, overseeing branch operations, and leading a team in providing customer support. The ideal candidate will have experience in field operations management and parts support. This is a full-time position focused on driving...