Pharmacy Assistant

6 days ago

Duncan, Canada DUNCAN PHARMACY- REMEDY'S RX Full time

The Pharmacy Assistant assists the pharmacist in fulfilling prescriptions, welcoming patients, entering the patient information into the computer, assist at the till. He or she must provide unparalleled customer care.

**Responsibilities**:
Service to patients
- Welcome patients in a professional and considerate manner.
- Comply with legal intervention limits regarding patients and confidentiality.
- Respond to questions from patients or refer them to the pharmacist, as the case may be.
- Receive and forward suggestions from patients to the person in charge.
- Respond to telephone calls and record information regarding prescription refills. Filter all other calls.
- Enter prescriptions info into the software, process and fill the Prescriptions

Work Methods
- Collect the relevant patient information. Create and update patient records on the computer.
- Enter and renew prescriptions and help filling prescriptions
- Obtain the pharmacist’s approval for prescriptions and other documents.
- Record purchases on the POS and handle cash, credit card and debit payments, where applicable.
- Transfer claims to insurers and settle various problems regarding these claims.
- Coordinate the delivery service for prescriptions and sterile products.
- Dispose of biomedical waste in a safe manner.
- Prepare and package sterile products.
- Organize the preparation of pills and blister cards.
- Conduct regular monetary deposits or currency orders and fill out a cash report.
- Ensure sufficient supply quantities for the proper functioning of operations.
- Open and close the pharmacy according to control and follow-up procedures, where applicable.
- Manage the purchasing of the medication and material required in the preparation of Compound products.
- Identify the merchandise needs and prepare orders for suppliers.
- Verify the content of the merchandise on delivery. Verify this content against the invoices and purchase orders.
- Place the products in the proper location and ensure the rotation of medication according to expiry dates and established protocols.
- Conduct merchandise claims from various companies and ship the returns.

Employee Management (where applicable)
- Establish a list of priorities, distribute tasks to employees and ensure the performance of these tasks.
- Prepare work schedules according to operational needs.
- Take part in hiring, welcoming, training and evaluating the performance of new employees.
- Collaborate with management to implement disciplinary measures.
- Communicate all relevant information to employees regarding work procedures.
- Coordinate professional events for the department.
- Mobilize employees to create a harmonious work environment.
- Perform all other responsibilities required by management.

Qualifications and skills:

- Community Pharmacy experience is must
- Punjabi speaking will be plus
- Mathematical skills
- Highly developed sense of customer care;
- Communication skills;
- Listening and empathy skills;
- Attention to detail;
- Team spirit;

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- Can you work both location
- Duncan & Crofton when required ?

**Experience**:

- Pharmacy: 1 year (required)

Work Location: In person

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