Key Holder/sales Associate

2 weeks ago


Waterdown, Canada Grass Station Full time

**Overview**

**Responsibilities**
- Assist in managing store operations as a key holder, including inventory management, opening/closing and merchandising strategies.
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Educate customers on product knowledge.
- Utilize point-of-sale (POS) systems for transactions, cash handling, and accurate record-keeping.
- Implement upselling techniques to maximize sales opportunities while maintaining a positive shopping experience.
- Maintain store appearance by organizing merchandise displays and ensuring cleanliness.
- Monitor sales performance and assist in achieving store targets through effective time management and organizational skills.

**Experience**
- Previous experience in retail cannabis sales or management is preferred.
- Strong communication skills in English; bilingual or multilingual capabilities are a plus.
- Familiarity with technology sales and technical products is advantageous.
- Proven ability in merchandising and creating engaging product displays.
- Basic math skills for cash handling and transaction accuracy are essential.
- Excellent phone etiquette and customer service skills to foster positive interactions with customers.
- Ability to work collaboratively as part of a team while demonstrating leadership qualities. Join us as we strive to provide an exceptional shopping experience for our customers.

**Job Type**: Part-time

Pay: $17.20-$18.00 per hour

Expected hours: 15 - 30 per week

Application question(s):

- Do you have a cannsell?

Work Location: In person

Expected start date: 2025-09-22



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