User Support Technician

2 weeks ago

Oakville, Canada Zirkel Technologies Inc. Full time

Education: College/CEGEP
- Experience: 1 year to less than 2 years
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
**Supervision**:

- 5-10 people
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
**Own tools/equipment**:

- Computer
- Internet access
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week

  • User Support Technician

    2 weeks ago

    Oakville, Canada Efovinity Inc Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a...

  • User Support Technician

    7 days ago

    Oakville, Canada Sara Tech Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • User Support Technician

    2 weeks ago

    Oakville, Canada Zirkel Technologies Inc. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 35 hours per week - Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to...

  • User Support Technician

    2 weeks ago

    Oakville, Canada Web World IT Services Ltd Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...

  • IT Support Technician

    2 weeks ago

    Oakville, Canada VenueVision Integrated Dealership Solutions Full time

    Full-time, on-site, permanent position DESCRIPTION JOB DUTIES - Assist clients with site planning and hardware configuration, installation and setup for A/V, media players, cabling and I.T. equipment. - End user hardware and software support for PC's, TV's, media players and network equipment for multiple clients across Canada. - Workstation and server...

  • Behavioural Support Specialist

    2 weeks ago

    Oakville, Canada Kinnect Support Services Full time

    **Behavioural Support Specialist** **$18.00-$24.00** **Work related duties**: - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - Responsible for engaging those in the residential program as well as some day treatment programing - Duties will include daily routines, recreation, behavioral...

  • Behavioural Support Specialist

    7 days ago

    Oakville, Canada Kinnect Support Services Full time

    **Behavioural Support Specialist** **$18.00-$22.00** **Work related duties**: - Supportive residential environment for those with Autism, Developmental Delays, Mental Health or behavioral issues. - Responsible for engaging those in the residential program as well as some day treatment programing - Duties will include daily routines, recreation, behavioral...

  • Hybrid IT Support Analyst – User

    2 days ago

    Oakville, Canada Eunasolutions Full time

    A leading provider of cloud-based software in Ontario seeks an IT Analyst responsible for supporting IT solutions and managing user requests. Candidates should have strong technical troubleshooting skills along with knowledge of Windows and Mac operating systems. This hybrid position offers competitive wages and professional growth opportunities. Join a...

  • Hybrid IT Support Analyst – User

    2 days ago

    Oakville, Canada Eunasolutions Full time

    A leading provider of cloud-based software in Ontario seeks an IT Analyst responsible for supporting IT solutions and managing user requests. Candidates should have strong technical troubleshooting skills along with knowledge of Windows and Mac operating systems. This hybrid position offers competitive wages and professional growth opportunities. Join a...

  • Hybrid IT Support Analyst – User

    2 days ago

    Oakville, Canada Eunasolutions Full time

    A leading provider of cloud-based software in Ontario seeks an IT Analyst responsible for supporting IT solutions and managing user requests. Candidates should have strong technical troubleshooting skills along with knowledge of Windows and Mac operating systems. This hybrid position offers competitive wages and professional growth opportunities. Join a...