Fraud Processing Specialist

2 weeks ago

Toronto, Canada Tangerine Full time

**Requisition ID**: 234558

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

**About the role**:
**What you'll be doing...**

The Fraud Processing Specialist, will assist in all processing and problem resolution as related to customer transactions generated Fraud teams, with an emphasis on quality and integrity of work, observing established timeframes for all work to be completed with the agreed service level.

Contributes to the daily processing of payment items within the bank related to Fraud.

**Is this role right for you? In this role you will**:

- Monitor, support and processing of all daily Fraud requests
- Reconcile daily processing work
- Responsible for the training/support of new associates.
- Assist in solution management dedicated to providing a positive work environment, foster teamwork, growth and maintaining high team morale.
- Be fully knowledgeable with respect to Tangerine products, services, policies and procedures.
- Participate in testing and development of training material as required by the business.Sound knowledge of clearing and settlement process end to end (CPA clearing process)

**Do you have the skills that will enable you to succeed in this role?**
- At least 1 year of customer service experience, paired with a desire to ensure customer satisfaction.
- Excellent verbal and written communication skills.
- A high school diploma or equivalent; post-secondary education is preferred

**What’s in it for you?**
- 4 weeks of paid training
- Fully remote (whitin Canada)
- An inclusive working environment that encourages creativity, curiosity, and celebrates success

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

  • Fraud Specialist

    1 week ago

    Toronto, Canada OFX Full time

    Company Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...

  • Fraud Specialist

    5 days ago

    Toronto, Canada OFX Full time

    Company Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...

  • Fraud Management, Senior Specialist

    1 week ago

    Toronto, Canada Interac Corp. Full time

    Fraud Management Senior Specialist At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. We lead real‑time money movement, innovative commerce solutions, open payments for transit, verification, and open banking, shaping Canada’s digital economy. We’re looking for a...

  • Fraud Management, Senior Specialist

    3 weeks ago

    Toronto, Canada Interac Full time

    Fraud Management Senior Specialist At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas...

  • Senior Payment Fraud

    2 weeks ago

    Toronto, Canada Clio Full time

    Senior Payment Fraud & Risk Specialist – Job Summary Join to apply for the Senior Payment Fraud & Risk Specialist role at Clio. Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of...

  • Senior Payment Fraud

    2 weeks ago

    Toronto, Canada Clio Full time

    Senior Payment Fraud & Risk Specialist – Job Summary Join to apply for the Senior Payment Fraud & Risk Specialist role at Clio . Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of...

  • Fraud & Risk Specialist

    2 weeks ago

    Toronto, Canada Ignition Full time

    **Company Description** Who we are**: Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability. Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology...

  • Product Marketing, Specialist, Fraud

    7 days ago

    Toronto, Canada Interac Corp. Full time

    Product Marketing, Specialist, Fraud – Interac Corp. At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. Whether we’re leading real‑time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas...

  • Fraud Management Consultant

    1 week ago

    Toronto, Canada Talent To Hire Inc. Full time

    **Overview**: The **Fraud Management Consultant** is a key advisor to organizations, helping them detect, prevent, and mitigate fraud risks across financial transactions, banking operations, and digital platforms. This role requires expertise in fraud risk management, regulatory compliance, advanced analytics, and emerging fraud detection...

  • Product Marketing, Specialist, Fraud

    2 weeks ago

    Toronto, Canada Interac Corp. Full time

    Product Marketing, Specialist, FraudAt Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas...