Learning Delivery Director

We're looking for a team-oriented Learning Delivery Director. The Learning Delivery Director will lead the delivery of complex programmes for our clients. You'll ensure that quality programmes are delivered within budget and on-time, while maintaining positive internal and client relationships.

You will be responsible for a variety of clients, working with the Inizio XD Account team to contribute to growth related strategic opportunities. Your core programme delivery role will see you partnering with a variety of team members across Nazaré & Inizio - from learning capability writers, life science writers, trainers, consultants, digital designers and more

You will have experience managing Scientific or Pharmaceutical projects.

You will report into the Business Unit Director

**What will you do **

**Lead on project organization and management**
- Always follow company standards and processes across a portfolio of programs.
- Lead internal and external meetings at a project and above-project level (e.g., planning and strategy for Nazaré, program kick-offs, project status, project debriefs).

**Organisation and Planning**
- Manage daily project tracking, ensuring folders, timelines, and tools are up-to-date and aligned with company processes and Service level agreements.
- Oversee workstreams across one or more client accounts.

**Commercial and Financial Management**
- Scoping of projects following client brief and management of phasing and stages of programme and project delivery.
- Complex project budget creation and management observing company processes and agreed Service level agreement.
- Portfolio margin management, including review of data and taking corrective action

**Client Relationship Management**
- Build relationships with clients, identify growth opportunities, and ensure client satisfaction.
- Create proposal solutions to answer client challenges or needs

**Communication**
- Communicate (with a focus on project tracking, updates and next steps) with your client and internal team, to ensure full transparency and clarity of project status with all.

**Leadership and Teamwork**
- Provide line management to junior Learning Deliver team members, supporting their development in the role, co-defining development goals and progression plans.

**Critical Thinking and Risk Management**:

- Find and address project risks, ensure successful project delivery.
- Understand the strategy behind client briefs and lead in shaping the deliverables during proposal and development stages
- **Mindset and Adaptability**:

- Demonstrate a proactive, solution-oriented attitude and adapt to changing project needs.

**Industry Knowledge**
- Understand client therapeutic areas, project delivery processes, and industry regulations.
- Look for business improvement and sharing insights

**What you'll need to have...**
- A minimum 7+ years relevant experience as a project or programme manager in a life sciences agency or pharmaceutical training agency
- Bachelor's degree (or equivalent educational level)
- Experience managing projects and organizing teams
- Experience in Line management
- Demonstrate client management skills, listening and questioning and managing challenging situations
- Demonstrate an excellent understanding of tracking and monitoring project milestones and costs to ensure profitability, highlighting budget challenges
- Demonstrate strategic thinking and planning, organization and leadership of self and others
- An interest in the pharmaceutical industry within learning and capability development and diverse approaches to programme and solution development
- Travel maybe required

**Just a few of our benefits...**
- Great compensation package
- 23 days' annual leave plus public holidays, company closure over Christmas and personal days
- 3 days volunteering leave
- Private Medical Plan
- Life Insurance
- 401(K) Plan
- Hybrid working
- Group Income Protection

**A bit about us.**

Nazaré is a leading Learning & Capability brand. We create learning experiences that inspire an immediate and lasting change in performance.

Part of Inizio Engage XD, we are an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the delivery of live and virtual experiences, film, digital, and immersive content

Our family of brands is made up of: Emota, Forty1 and Nazaré.

We believe in our values**:We empower everyone** | **We rise to the challenge** | **We work as one** | **We ask what if** | **We do the right thing**, and we will ask you how your personal values align to ours.

This is a hybrid remote/in-office role.