Product Specialist

We are a small and highly collaborative team, looking to add a consumer-focused and analytical-minded **Product Specialist**. You are team-oriented, versatile, collaborative, and eager to take on the different challenges that come with working for an energetic start-up.

**The Role**:
The Product Specialist will work closely with the Product/Marketing/Web teams and will drive the following tasks:

- Take responsibility for the presentation, content, SEO, maintenance, catalog and overall business health of key products and services being sold
- Drive product development and relaying product knowledge to merchandising, sales, and customer experience for creation of sales/marketing tools
- Continually stay ahead of market and industry trends
- Propose and define product pricing strategy, and preparing competitor & financial analysis and making recommendations in order to maximize sales and profit, inclusive of wholesale and retail feedback
- Identify opportunities for improving product and category profitability by continually monitoring SKU productivity and competitors, reviewing conversion rates and making website recommendations, reducing return rates
- Identify opportunities for category expansion - assortment selection, flow, life cycle and distribution across multiple channels
- Drive product development to ensure timely commercialization and adherence with product roadmap including cross-functional communication, support and signoffs
- Enforce Silk & Snow’s product and manufacturing principles, including production, quality, and delivery requirements with all suppliers
- Ensure compliance to regulatory requirements for products and packaging
- Work cross functionally to launch and merchandise products and obtain feedback
- Create clear timelines and objectives, assuming project management responsibilities for ensuring deliverables, overseeing cross-functional communication and sign off
- Partner and develop strong collaborative relationships with various internal stakeholders such as Supply Chain, Logistics, Marketing (product marketing plan across all channels) as well as external existing and new external stakeholders (vendors)

**Who You Are**:

- 3-5 years’ experience in product management, product development, merchandising, direct sourcing, or a related discipline
- 3-5 years’ experience scaling new product categories in a B2C consumer products brand
- Experience with bedding, sleep products, soft home decor, and related categories
- Proven track record of managing all aspects of a successful product through its lifecycle, with an understanding of supply chain and sourcing processes
- Ability to manage multiple, time-sensitive projects and competing priorities simultaneously while working independently to drive projects to completion with minimum guidance
- Business savvy and up to date on current market and industry trends
- Proficient in Excel and Google Sheets
- Resourceful, proactive, and a true team player

**Additional information**

**Why our team members enjoy working at Silk & Snow**:

- We prioritize diversity and inclusivity in our company culture
- Growth opportunities with an emphasis on hiring from within
- You will be exposed to a streamlined training process and receive guidance and support that will set you up for success during and after training
- You can access our LifeSpeak learning platform with lots of free courses taught by experts to support your personal and professional development
- We offer a competitive benefits package, which includes but is not limited to medical, dental, and vision. Additionally, we offer paid time off
- Employee discount on all products and a free mattress and bedding set offered upon completion of the probationary period
- Make a meaningful impact on our customers' sleep habits, contributing to their overall well-being
- We foster a healthy work-life balance with our company's supportive environment
- This is not just a job but a CAREER with potential opportunities for growth and advancement