Quality Supervisor

At Chick-fil-A of Wharncliffe & Wonderland, we foster an environment of excellence and create Raving Fans by executing all tenets of Winning Hearts Every Day through a clean and safe environment, great food, fast & accurate service, & genuine hospitality.

**We are currently seeking a full-time Quality Supervisor to oversee and champion growth and continuous development within kitchen operations, ensuring consistent high-quality, craveable food and service, exceeding Chick-fil-A quality requirements to our guests all day every day.**

Under the supervision of the Operations Director, the duties and responsibilities of the Quality Supervisor include, but are not limited to, the following:

- Performs self-assessments for quality and daily safety assessments twice daily;
- Coaches all kitchen leaders and team members on speed, attention to detail that ensures preparation and production procedures are followed, cleanliness, and food safety;
- Manages effective and efficient inventory and ordering _[Note to Client: please expound]_;
- Ensures proper receiving and accounting of inventory end-of-month counts and input;
- Maintains accurate transfer logs;
- Schedules boards, prep, and receiving and setting up daily;
- Leads daily kitchen team huddles and one-on-one coaching sessions;
- Aligns daily kitchen practices with business vision and annual thematic goal; and
- Improves profitability by lowering food gap.

**A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A**:

- **
Flexible Hours** - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- ** Closed Sundays** - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- ** Work Directly With A Chick-fil-A Operator** - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- ** Competitive Pay** - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
- ** It's a Great Place to Work** - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

**REQUIREMENTS**:

- High School Diploma and equivalent
- Food Handler Certifcation
- Self-motivated, adaptable and a consistent high performer
- Excellent project and time management skills
- Strategic thinker, goal-oriented, tech savvy and results oriented
- Ability to stand for long periods of time, with the ability to manage repetitive motions and actions throughout shifts such as bending, lifting items, walking
- Strong communication and interpersonal skills, passionate about building professional relationships with guests and employees
- Demonstrates care by stewarding a culture to contribute, and has a sincere desire to serve others
- Accurate, meticulously detail-oriented and keenly observant
- Follows direction precisely with a positive attitude
- Punctual, dependable and demonstrates sound judgement
- Maintains professional hygiene and appearance
- Open to new ideas and change

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales.